Grafana Sales Jobs

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1mo ago

Director, Sales Development Americas

Grafana Labs Remote 🇺🇸 Remote

Remote

1mo ago Closed

$196k - $225k/yr Full time Ai Powered Sales CRM Data Analytics

This position is no longer accepting applications (closed Jun 26, 2026).

Job Description

Grafana Labs is seeking a Director of Sales Development Americas to lead the AMER SDR organization from a fully remote location. You will oversee five frontline SDR managers and 35+ SDRs, drive AI-enabled workflows, and partner with global GTM leadership to scale the SDR function from lead generation through to AE handoffs. The role offers a yearly salary range of USD 195,750 to 225,000.

Responsibilities

Direct the Americas SDR function from day one, coaching five frontline managers, ensuring forecast reliability, and preserving high-quality SDR-to-AE handoffs while engaging with senior sales leadership.
Lead the global AI transformation by building an AI-native workflow layer for account research, persona research, list building, and personalized outbound; deploy and standardize these workflows across regions including EMEA and APAC in collaboration with regional peers.
Build the future bench by implementing structured development cycles, defining clear progression paths, and measuring success by SDRs advancing into AE roles; partner with AE leadership to make transitions tangible and support a talent brand that attracts top SDR candidates.
Own the operational numbers, including pipeline analytics, conversion math, forecast cadences, and activity-to-outcome ratios; translate data into a clear narrative for regional VPs and global GTM leadership.

Requirements

8+ years in SDR or pipeline generation, including 3+ years managing managers in a B2B SaaS environment.
Hands-on experience deploying AI tooling into SDR workflows; you have built the approach, know which tools work, which do not, and why.
Proven track record standardizing playbooks across distributed teams and lifting output without increasing headcount; efficiency is the lever.
Strong operational rigor with metric discipline, tight forecast cadences, and early problem detection.
Credible stakeholder presence with VP and C-suite GTM leadership; you speak in terms of pipeline and outcomes rather than activity.
Builder mindset: you create systems, not workarounds.

Technologies

AI tooling

Benefits

Equity
Bonus, where applicable
Other benefits described on Grafana Labs' careers page

Why You’ll Thrive at Grafana Labs

100% remote, global culture that unites a diverse team around shared goals.
Opportunity to scale impact in a fast-growing, dynamic environment.
Transparent decision-making and regular company-wide updates.
Culture that emphasizes innovation with autonomy and support to ship meaningful work and try new approaches.
Open source roots and community-driven values that shape how we work.
Empowered teams with a high-trust, low-ego environment prioritizing outcomes over appearances.
Clear career growth pathways and development opportunities.
Approachable leadership with involved, visible executives.
A team of collaborative, dedicated professionals who care about what they do.
In-person onboarding to immerse new Grafana teammates from day one.
Balance is key, with a global leave policy of 30 days per year and three days reserved for Grafana Shutdown Days, with local legislation respected where applicable.

Bonus Points For

Experience in developer tools, observability, open source, or AI/ML, aligned with Grafana's technical buyer base.
Experience with product-led or usage-based GTM motions such as PQLs, free-to-paid conversions, and expansion pipelines.
Experience operating in a matrixed global function reporting to a global head and collaborating laterally across regions.

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