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2d ago

Lead Business Development & Customer Insights Analyst

Federal Home Loan Bank of Chicago Chicago, IL

Chicago, IL

2d ago

$108k - $181k/yr Full time Manager Analytics Banking & Lending

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Job Description

This on-site role with the Federal Home Loan Bank of Chicago in Chicago, IL, centers on driving strategic growth through data analytics, market research, and customer engagement to advance the Bank’s strategic plan.

Responsibilities

Drive strategic growth and improve decision making through data analytics, while fostering innovation through new product, data, or technology initiatives that impact customers.
Support the planning and execution of the Bank's strategic plan via market research, advanced analytics, and targeted customer engagement.
Identify new opportunities and add value through product development activities (ideation, opportunity sizing, design) or by updating current product policies and processes.
Understand the Bank’s business needs, strategy, and the competitive landscape to deliver value aligned with the Bank’s goals and customer requirements.
Utilize data analytics as a core daily capability to generate insights, inform change, and track progress toward objectives.
This position may have direct reports.

Requirements

Bachelor’s degree in Business, Finance, Accounting, Economics, or a related field.
MBA or Master’s degree preferred.
Seven or more years of experience in Financial Services, Real Estate Development, or Economic Development, or roles such as financial market analysis, mortgage or investment research, sales, product development, or corporate strategy.
Relevant education may substitute for the experience requirement.
Proficiency in MS PowerPoint, MS Excel, and MS Word, with SQL required.
Advanced SQL and Tableau development skills are required.
Management experience is a plus.
Strong attention to detail with the ability to manage large, complex datasets and promote data governance and compliance best practices.
Excellent collaboration skills across departments, with the ability to engage with members and represent the department on cross-functional teams.
Strong analytical and critical thinking abilities, with capacity to devise creative solutions to problems.
Ability to manage priorities and hold team members accountable for leading or delivering projects.
Excellent written, oral, and presentation skills for communicating with senior leaders.
Capability to translate complex analyses and business requirements into clear product, system, or data insights for colleagues.

Technologies

MS PowerPoint
MS Excel
MS Word
SQL
Tableau

Benefits

Highly competitive compensation and bonus package
Collaborative in-office operating model
Retirement program (401k and Pension)
Medical, dental and vision insurance
Lifestyle Spending Account
Competitive PTO plan
11 paid holidays per year
Wellbeing program
PTO plan provides five weeks of vacation for new employees
Central downtown location with easy access to public transportation

Salary

USD 108,450 - 180,825 per year

Who we are

The Federal Home Loan Bank of Chicago partners with members in Illinois and Wisconsin to provide competitively priced funding, a reasonable return on investment, and support for community investment activities. We operate as a bank for banks and other financial institutions, serving as a strategic partner to reinvest in communities from urban centers to rural areas. Established by Congress in 1932, FHLBank Chicago is one of 11 Federal Home Loan Banks, government-sponsored to support mortgage lending and community investment.

What it’s like to work here

Our Buddy Program pairs new hires with tenured colleagues to streamline onboarding.
Professional development and training opportunities include upskilling, mentorship programs, and tuition reimbursement.
An in-office, collaborative environment supports innovation, connection, and shared success.
A defined allocation of remote days provides balance and flexibility throughout the year.

What you’ll do

Lead and prepare customer insights, product usage trends, and success metrics for internal reports, senior leadership, members, and external stakeholders; may occasionally present findings.
Guide and perform market research on economic conditions, financial services trends, and the competitive landscape affecting members.
Support new product or system implementation and testing, focusing on integration and adoption of new data and reporting capabilities.
Collaborate with product managers, Legal, Operations, Information Technology, Risk, and other stakeholders to assess product, reporting, and process improvements, especially for new or material changes.

What you can expect

Owns and presents customer insights, product usage trends, and success metrics for internal reporting, senior management, members, and external stakeholders.
Lead market research activities related to economic conditions, trends in financial services, and the competitive landscape for members.
Assist with product or system implementation and testing, emphasizing adoption of new data and reporting capabilities.
Collaborate with cross-functional teams to evaluate product, reporting, and process improvements, particularly for new or material product changes.

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2d ago

Director, Sales Development Americas

Grafana Labs Remote 🇺🇸 Remote

Remote

2d ago

$196k - $225k/yr Full time Ai Powered Sales CRM Data Analytics

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Job Description

Grafana Labs is seeking a Director of Sales Development Americas to lead the AMER SDR organization from a fully remote location. You will oversee five frontline SDR managers and 35+ SDRs, drive AI-enabled workflows, and partner with global GTM leadership to scale the SDR function from lead generation through to AE handoffs. The role offers a yearly salary range of USD 195,750 to 225,000.

Responsibilities

Direct the Americas SDR function from day one, coaching five frontline managers, ensuring forecast reliability, and preserving high-quality SDR-to-AE handoffs while engaging with senior sales leadership.
Lead the global AI transformation by building an AI-native workflow layer for account research, persona research, list building, and personalized outbound; deploy and standardize these workflows across regions including EMEA and APAC in collaboration with regional peers.
Build the future bench by implementing structured development cycles, defining clear progression paths, and measuring success by SDRs advancing into AE roles; partner with AE leadership to make transitions tangible and support a talent brand that attracts top SDR candidates.
Own the operational numbers, including pipeline analytics, conversion math, forecast cadences, and activity-to-outcome ratios; translate data into a clear narrative for regional VPs and global GTM leadership.

Requirements

8+ years in SDR or pipeline generation, including 3+ years managing managers in a B2B SaaS environment.
Hands-on experience deploying AI tooling into SDR workflows; you have built the approach, know which tools work, which do not, and why.
Proven track record standardizing playbooks across distributed teams and lifting output without increasing headcount; efficiency is the lever.
Strong operational rigor with metric discipline, tight forecast cadences, and early problem detection.
Credible stakeholder presence with VP and C-suite GTM leadership; you speak in terms of pipeline and outcomes rather than activity.
Builder mindset: you create systems, not workarounds.

Technologies

AI tooling

Benefits

Equity
Bonus, where applicable
Other benefits described on Grafana Labs' careers page

Why You’ll Thrive at Grafana Labs

100% remote, global culture that unites a diverse team around shared goals.
Opportunity to scale impact in a fast-growing, dynamic environment.
Transparent decision-making and regular company-wide updates.
Culture that emphasizes innovation with autonomy and support to ship meaningful work and try new approaches.
Open source roots and community-driven values that shape how we work.
Empowered teams with a high-trust, low-ego environment prioritizing outcomes over appearances.
Clear career growth pathways and development opportunities.
Approachable leadership with involved, visible executives.
A team of collaborative, dedicated professionals who care about what they do.
In-person onboarding to immerse new Grafana teammates from day one.
Balance is key, with a global leave policy of 30 days per year and three days reserved for Grafana Shutdown Days, with local legislation respected where applicable.

Bonus Points For

Experience in developer tools, observability, open source, or AI/ML, aligned with Grafana's technical buyer base.
Experience with product-led or usage-based GTM motions such as PQLs, free-to-paid conversions, and expansion pipelines.
Experience operating in a matrixed global function reporting to a global head and collaborating laterally across regions.

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Data Analytics Sales Jobs

Lead Business Development & Customer Insights Analyst

Director, Sales Development Americas

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