In this fully onsite role, you will serve as the brand ambassador and first point of contact for prospective clients, presenting Universal Processing’s payment solutions to small and medium-sized businesses. Based in New York, you will engage bilingual Mandarin-speaking business owners five days a week, driving outreach and opportunity in a hands-on, in-person environment.
Role Summary
The Business Development Associate is a fully onsite position, five days a week. You will be the initial touchpoint to clients as part of the sales team, introducing the company’s business solutions and representing the brand in all client interactions. A typical day centers on proactive outreach, client engagement, and presenting our offerings to drive opportunities.
Responsibilities
- Gather leads, conduct cold calls, and schedule appointments to develop new business.
- Engage conversations with small-to-medium-sized business owners by introducing products and services.
- Obtain business information such as business name, address, current marketing strategies, payment method, sales volume, and current pricing; input lead information into databases.
- Gather credit card processing statements for pricing analysis and to understand business financial situations.
- Follow up with potential clients to further engage business opportunities.
- Manage the business pipeline and develop a payment strategy for long-term success.
- Meet and exceed required sales targets.
Requirements
- Must be authorized to work in the US at the time of hire. We are an E-Verify employer.
- Bilingual proficiency in Mandarin-Chinese is required; must be able to read and write in Mandarin.
- High school diploma or equivalent required; Bachelor’s degree in Business, Business Administration, Communications, Finance, or related field preferred.
- Previous sales or customer service experience preferred, but not required.
- Strong communication skills, critical thinking, detail-oriented, and analytical abilities.
- Ability to be well-spoken and confidently connect with potential clients on the phone.
- Aptitude for learning and a drive to develop your negotiation and sales skills.
Benefits
- One month on-the-job paid training.
- Medical, vision, and dental coverage.
- Generous PTO.
- 401k.
- Generous bonuses.
Compensation
This is a non-exempt position, with a base rate of $27.00/hour during the probationary period. Upon successful completion of the probationary period, the base rate will increase to $30.00/hour.
Why join Universal Processing?
- You want to work at a minority owned Fintech company that empowers small to medium-sized businesses.
- You are passionate to serve and support our local community and their growth.
- You are provided one month on-the-job paid training.
- You receive medical, vision, and dental coverage, generous PTO, and 401k.
- You earn generous bonuses.
About UP
Since 2003, Universal Processing has dedicated itself to growing the unique needs of small and medium-sized businesses by putting people before profits. Differentiated from the major credit card processing providers, UP’s consultants and support team speak the languages its clients speak, focusing on customer service, care, support, and reasonable pricing. Today, the company serves 22,000 clients across the nation.
Learn more
Visit letsgoup.com to learn more.
