Business Development Representative

City World Toyota is seeking a Business Development Representative in Bronx, NY to serve as the first point of contact for customers and help drive new business opportunities through proactive outreach and follow-up.

Responsibilities

• Manage inbound and outbound calls to schedule service and sales appointments
• Answer online inquiries and handle emails and customer follow-ups in a timely manner
• Maintain accurate CRM records of customer interactions and appointment activity
• Follow up with leads and no-shows to improve appointment show rates
• Coordinate with the sales and service departments to support a smooth customer experience
• Deliver friendly, professional customer service at all times

Requirements

• Bilingual ability (preferably English and Spanish)
• Self-motivated with the ability to work independently and with minimal supervision
• Strong verbal and written communication skills
• Positive attitude with a strong work ethic
• Prior experience in customer service, telemarketing, or appointment setting (automotive experience is a plus)
• Comfort working with computers, CRM software, and phone systems
• Reliable, punctual, and highly organized

Technologies

• CRM system
• CRM software
• Phone systems
• Computers

Benefits

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Health insurance
• Paid time off

• Job type: Full-time
• Work location: In person
• Location: Bronx, NY
• Salary: $45,640 - $70,986 per year (USD $45,640.64 - $70,986.58 per year)