BDC Business Development Representative

Toyota of Bay Ridge Brooklyn is seeking an experienced BDC Business Development Representative to support dealership sales by managing high-volume phone activity and helping customers quickly find answers. This full-time, in-person role in Brooklyn, NY focuses on handling both inbound and outbound calls, assisting with vehicle inquiries, and scheduling appointments for dealership personnel.

The ideal candidate brings steady customer-facing experience, strong call center skills, and confidence working with computers and internet-based tools. You will report to the Business Development Manager and help execute daily and weekly call volume plans while maintaining a positive, professional presence with every interaction.

What you’ll do

• Report to the Business Development Manager on objectives, daily and weekly call volume plans, and related updates
• Assist customers with vehicle inquiries and set appointments for dealership personnel
• Follow up with clients who have been in the dealership
• Manage heavy inbound and outbound call traffic with large call volume
• Use internet and computer applications to support customer communication and workflow

What you bring

• 2 years of prior customer service experience required
• Steady work history with demonstrated commitment to previous employers
• Trainable approach, positive attitude, and a desire to succeed
• Outgoing personality with relationship-building strengths
• Professional appearance, strong communication skills, and solid presentation skills
• Ability to work effectively in a team environment
• Proficient computer and internet skills, including basic knowledge of Microsoft Office Suite
• Bilingual ability is a plus

Schedule and location

• Job type: Full-time
• Work location: In person
• Location: Brooklyn, NY

Pay and benefits

• Hourly pay: $18.00 - $22.00 per hour
• Aggressive hourly wage
• Professional sales training provided for your success
• Medical/Dental/Vision insurance
• Paid vacation and sick time