Business Development Representative - Cisco

Ingram Micro is seeking a Business Development Representative (BDR) in Buffalo, NY, onsite, to support customer success and drive platform adoption, pipeline growth, and vendor engagement. In this role, you will work through the Xvantage platform while building strong relationships with reseller partners and vendors.

Role Scope

As a BDR, you will focus on increasing utilization of the Xvantage platform across assigned reseller partners and vendors. You will also use platform insights and business intelligence to identify opportunities that improve engagement, solution adoption, and revenue growth. You will serve as a primary point of contact for assigned accounts, advocating for customer needs while strengthening strategic relationships with vendors.

Key Responsibilities

• Drive utilization and adoption of the Xvantage platform across assigned reseller partners and vendors.
• Identify opportunities to increase customer engagement, solution adoption, pipeline generation, and revenue growth.
• Use platform insights and data to recommend actions that improve partner and vendor outcomes.
• Support recruitment, enablement, customer acquisition, upsell, cross-sell, and retention initiatives.
• Build trusted relationships with customers, reseller partners, and vendors.
• Engage stakeholders to understand business objectives, challenges, and growth opportunities.
• Provide tailored recommendations and solutions aligned with customer needs.
• Act as an advocate for assigned accounts and a primary point of contact.
• Develop expertise across assigned technology solutions, services, and vendor portfolios.
• Collaborate with sales teams to uncover opportunities and position relevant solutions.
• Support pre-sales activities, including presentations, solution discussions, and proposal development.
• Create and deliver training, sales collateral, and enablement resources to drive adoption.
• Partner with vendors to understand product updates, promotions, programs, and go-to-market initiatives.
• Align vendor priorities with customer opportunities to support mutual success.
• Stay current on technology trends, competitive offerings, and market developments.
• Use market intelligence and platform insights to identify growth opportunities.
• Position Ingram Micro as a trusted advisor and strategic business partner.

Required Qualifications

• Bachelor’s degree or equivalent combination of education and professional experience.
• 1+ years of experience in sales, business development, account management, customer success, or a customer-facing technology environment.
• Strong verbal and written communication skills with the ability to present information to diverse audiences.
• Proven ability to build and maintain professional relationships with customers, partners, and internal stakeholders.
• Strong analytical and problem-solving skills, including the ability to interpret data and identify business opportunities.
• Self-motivated, organized, and able to manage multiple priorities in a fast-paced environment.
• Proficiency with Microsoft Office applications and CRM or sales enablement platforms.
• Ability to collaborate across cross-functional teams.

Technologies

• Xvantage
• Microsoft Office
• CRM
• Sales enablement platforms

Preferred Qualifications

• Experience in the technology, IT distribution, SaaS, cloud, cybersecurity, networking, or software industry.
• Familiarity with channel sales, reseller ecosystems, or vendor-partner business models.
• Experience using business intelligence tools, customer data, or platform analytics to drive sales outcomes.
• Knowledge of consultative selling, solution selling, or account growth strategies.
• Experience facilitating customer training, presentations, or product demonstrations.
• Understanding of digital platforms and marketplace technologies.

Compensation

The typical base pay range for this role across the U.S. is USD $49,500.00 - $79,200.00 per year. Base pay ranges are reviewed and typically updated each year. Ingram Micro may also offer additional rewards for certain roles, including merit increases, annual bonus or sales incentives, and long-term incentives.

Benefits

• Competitive compensation and comprehensive benefits.
• Career development and advancement opportunities.
• Collaborative and inclusive culture.
• Opportunities to make a meaningful impact on customer and business success.
• Healthcare benefits.
• Paid time off.
• Parental leave.
• A 401(k) plan and company match.
• Short-term and long-term disability coverage.
• Basic life insurance.
• Wellbeing benefits.

Work Location

Buffalo, NY (onsite)

Additional Notes

This is not a complete listing of job duties. It represents the responsibilities the role supports, and you may not perform every listed duty. Candidates should be prepared to pass a drug test and successfully complete a pre-employment background check (post offer).