Hmi/scada Sales Jobs

1 job found

9d ago

Technical Business Development & Service Specialist

Silversmith, Inc. Brecksville, OH

Brecksville, OH

9d ago

$70k - $85k/yr Full time Account Management Automation B2B

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Job Description

This on-site role based in Ohio centers on technical business development and service delivery for flow measurement and remote monitoring systems. The position focuses on identifying new opportunities, cultivating customer relationships, and guiding projects from proposal to completion, including field installation, calibration, commissioning, and ongoing service. Customer work spans the Oil and Gas, Salt Water Disposal, Water and Wastewater, and Municipal sectors.

Responsibilities

Identify and pursue new business opportunities within the assigned territory through prospecting, networking, referrals, and relationship development.
Assess customer needs and propose technical solutions that improve operational efficiency.
Generate new project opportunities with both existing and prospective clients.
Prepare quotations, project proposals, and scopes of work documentation.
Nurture long-term customer relationships through exceptional service and regular follow-up.
Meet or exceed established sales and business development targets.
Represent the company professionally at customer meetings, industry events, and trade shows when appropriate.
Maintain an active sales pipeline and provide regular updates on opportunities, forecasts, and customer activity.
Manage projects from initial customer contact through installation, commissioning, and final acceptance.
Coordinate scheduling, equipment, materials, and customer communication throughout each project.
Monitor project timelines, budgets, and deliverables to ensure successful completion.
Identify and resolve project challenges proactively.
Communicate project status internally and externally to ensure customer satisfaction.
Draft project proposals, change orders, and required project documentation.
Install, calibrate, troubleshoot, repair, and service flow meters and remote monitoring systems.
Perform field hardware installations for new and existing customers.
Diagnose and resolve issues related to communication, instrumentation, networking, and control systems.
Commission new systems and verify proper operation.
Provide preventive maintenance and respond to emergency service calls to minimize downtime.
Maintain a strong understanding of flow measurement technologies, telemetry systems, and related equipment.
Develop working knowledge of PLC and HMI systems with a willingness to expand technical expertise.
Interpret technical manuals, wiring diagrams, schematics, and engineering drawings.
Serve as the primary point of contact for assigned customers.
Deliver exceptional customer service while building long-term partnerships.
Provide timely communication regarding project progress, technical issues, and recommendations.
Maintain sufficient truck inventory and manage company-issued tools and equipment.
Submit accurate service reports, project documentation, timesheets, expense reports, and sales activity reports.
Maintain company vehicle and equipment in excellent condition.
Participate in required safety meetings and ongoing technical training.
Contribute ideas that improve operational efficiency, customer satisfaction, and company growth.

Requirements

Clean driving record
Ability to pass background check and pre-employment drug screening
Approximately 90% travel throughout the assigned territory
Ability to lift up to 50 pounds
Ability to work outdoors in varying weather conditions
Valid driver's license
Proficiency with Microsoft Office and general computer applications

Technologies

SCADA
Telemetry
Flow measurement
PLC
HMI
Microsoft Office

Benefits

401(k)
401(k) 4% Match
Company car
Dental insurance
Health insurance
Paid time off
Vision insurance

What we're looking for

Enjoys solving technical problems while developing customer relationships
Identifies opportunities where others see only service calls
Comfortable discussing solutions, preparing proposals, and closing business
Takes ownership of projects from start to finish
Highly organized and customer focused
Willing to grow both territory and professional career

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