Sales Jobs in West Covina, CA

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Retail Sales Manager

My Wireless - AT&T Authorized Retailer West Covina, CA

West Covina, CA

Today

$45k - $70k/yr Full time Manager Retail Management Retail Sales

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Job Description

My Wireless, an AT&T Authorized Retailer, is seeking an experienced Retail Sales Manager to lead an onsite team in West Covina, CA. This role combines hands-on store leadership with customer-focused coaching to drive strong sales results, maintain operational standards, and support account growth with AT&T.

You will oversee day-to-day store operations, develop team performance against Key Performance Indicators, and ensure the location delivers an exceptional customer experience. The manager position also supports community-based activities with AT&T and helps build a steady client base through ethical, customer-centric practices.

Responsibilities

Train and lead a team to deliver an exceptional customer experience while exceeding sales targets.
Supervise daily store operations, including hiring, scheduling, team development, and coaching to sustain strong sales and quality store operations.
Drive location performance by coaching team members toward company-established Key Performance Indicators.
Maintain staffing through employee retention, recruiting, and training and development.
Build a steady client base using ethical, customer-centric business practices.
Support business account growth by partnering with AT&T Signature on community events held outside the store.
Maintain a clean and safe store environment through inventory counts, securing devices, and merchandising aligned with company standards and policies.
Maintain operational continuity by initiating, coordinating, and enforcing operational policies and procedures.
Uphold the location’s stability and reputation by complying with legal requirements.
Stay current on professional and technical knowledge by attending educational workshops, reviewing professional publications, and building professional networks.

Requirements

1 year management experience in a similar field (required), preferably in the wireless industry.
1 year retail or customer-facing sales experience (required).
Ability to work flexible hours, including evenings, weekends, and holidays (required).
Demonstrated ability to meet performance and operational standards (required).
Ability to motivate, lead, and coach to results (required).
Strong organizational skills and attention to detail (required).
Highly effective communication and interpersonal skills (required).
Bilingual (preferred, depending on location).
Bachelor’s degree (preferred).
Retail or customer-facing telecommunications industry sales experience (preferred).
Experience prospecting through outbound calls (preferred).
Must be at least 18 years of age, legally able to work in the US, and have a High School diploma or equivalent (required).

Benefits

Strong base pay with a commission and bonus schedule tied to performance.
Ongoing paid training.
Exciting career paths and growth potential.
Uncapped commission program when meeting or exceeding sales goals.
Medical, Dental, and Vision coverage.
Life Insurance.
401(K) Retirement Program.
Paid Vacation Time.
Total Pet Plan and Pet Insurance.
Employee Assistance Program.
Discounts off the latest devices and AT&T service plans.
Welcome kit with 2 AT&T work shirts and personal protective equipment.
Exclusive sales contests and incentives for hitting key AT&T initiatives.

Physical Demands

Most of the time is spent standing and walking around, moving about for prolonged periods, and occasionally lifting and moving objects up to 10 pounds.
Frequently required to reach with hands and arms.
Other movements may include climbing ladders, balancing on ladders, stooping, kneeling, crouching, and fine handling of display materials and merchandise.
Dexterity required.
Vision requirements include working with small parts in mobile phones and looking at a computer screen for prolonged periods; needs may be met with eyeglasses or contacts.
Reasonable accommodations may be made to enable qualified individuals with disabilities to perform essential functions.

Location: West Covina, CA (onsite)
Salary: USD 44,740 - 69,740 per year
Experience: 1 year minimum

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