BDCs Sales Jobs

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1d ago

Business Development Center Representative

BMW of Lenox Lenox, MA

Lenox, MA

1d ago

$27 - $33/hr Full time Automotive Sales BDC BDCs

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Job Description

BMW of Lenox in Lenox, MA is seeking an energetic Business Development Center Representative to respond to internet leads and calls, schedule sales appointments, and drive opportunities for BMW, Audi, and Volkswagen.

Responsibilities

Respond quickly to online inquiries, phone calls, text messages, and chat leads.
Nurture prospects using the dealership CRM system.
Schedule and confirm appointments for the sales team.
Maintain accurate customer records and logs of communications.
Place outbound calls to unclosed prospects, prior customers, and marketing campaign leads.
Aim to meet or exceed appointment-setting and customer-satisfaction targets.
Collaborate with sales managers and consultants to deliver a smooth buyer journey.
Stay up to date on current BMW, Audi, and Volkswagen promotions and inventory.

Requirements

At least 1 year of automotive call center experience.
Experience in BDC, call center, customer service, sales, or automotive roles is preferred.
Excellent verbal and written communication abilities.
Capable of handling a high volume of outbound calls.
Strong organizational and time-management skills.
Proficiency with CRM software, email, and basic computer tools.
Positive attitude, professional appearance, and solid work ethic.
Availability to work evenings and weekends as needed.

Technologies

CRM systems
Email

Benefits

Medical and Dental Benefits
401(k)
Paid vacation
Paid holidays
Direct deposit
Online benefits portal
Schedules that respect your work/life balance
Employee service discount
Disability, Life, and Accident Insurance
Competitive Pay
Opportunity for career development
Paid training
Medical/Dependent Flexible Spending Account
Access to your pay via mobile app
Regular performance feedback and formal review

Compensation

$55,000–$75,000+ annually (base pay plus performance incentives), depending on experience and performance.
Pay: $27.69 - $33.34 per hour
Work Location: In person

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