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Wireless Sales Manager

OSL Retail Services Inc Saint Marys, PA

Saint Marys, PA

Today

$50k - $65k/yr Full time Manager Business Development Control Systems

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Job Description

OSL Retail Services Inc is hiring a Wireless Sales Manager in Saint Marys, PA (onsite). This full-time role offers a competitive base salary of $50,000 - $65,000 per year, with commissions and quarterly performance bonuses. You will lead a wireless team while supporting a customer-first environment backed by training, career development, and employee programs.

What you’ll get

Competitive compensation: base salary, commissions, and quarterly performance bonuses
Employee discounts: extensive discounts, including up to 50% off wireless services
RRSP matching
Paid vacation
Training and career development
Employee Assistance Program
OSL People and Culture Programs, including OSL Cares and the Women’s Empowerment Mission
Daily access to earnings through Dailypay & Wisely cards
Various discount programs

Responsibilities

Oversee daily operations for the wireless department to ensure smooth, efficient service delivery
Supervise a team of sales associates, including scheduling, training, and performance evaluation
Drive sales targets and performance goals using effective sales strategies and team motivation
Maintain strong product and service knowledge and ensure the team stays informed
Monitor inventory levels and ensure products are stocked and displayed to company standards
Handle customer inquiries and resolve issues to support high customer satisfaction
Run regular team meetings to communicate new targets, promotions, and operational updates
Analyze sales figures, forecast future sales, and adjust strategies based on market trends
Coordinate with marketing to implement promotional campaigns and sales initiatives
Ensure compliance with company policies, procedures, and applicable legal regulations
Manage the department budget, including labor costs, supplies, and other expenses
Maintain cleanliness and organization in the sales area to support a positive shopping environment
Report to upper management on sales results, potential customer issues, and overall department performance
Perform other duties as needed

Requirements

Full-time role with flexibility to work various schedules, including days, evenings, and weekends
Retail management experience in wireless or electronics
Proven ability to drive team performance, sales results, and service quality
Strong communication and presentation skills for leadership and customer interactions
Excellent customer service skills with a proactive approach, attention to detail, and problem-solving ability
Physical ability to lift 30-50 pounds
Ability to stand or walk for extended periods during shifts
Solid experience managing budgets, forecasting sales, merchandising, and retail metrics
Experience with recruitment, coaching, HR, and Canadian employment standards

Core attributes

Leadership Skills to guide a team toward sales targets and exceptional customer service
Technical Acumen to understand wireless technology, products, and industry trends
Sales Proficiency in building strategies, setting goals, and growing revenue
Customer Focus through attentive service and quick resolution of issues
Communication Skills for clear verbal and written interaction
Problem-Solving Skills suited to a fast-paced environment
Adaptability to respond to market and operational changes
Organizational Skills to manage multiple priorities and keep operations running efficiently

Tools you may use

Dailypay
Wisely
Artificial intelligence (AI)-based tools
LMS
Franklin University

Preferred: A solid track record of managing budgets, forecasting sales, merchandising, and retail metrics, plus experience with recruitment, coaching, HR, and Canadian employment standards.

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