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Center Sales Manager

European Wax Center Sterling, VA

Sterling, VA

Today

$55k+/yr Full time Manager Center Operations Guest Services

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Job Description

European Wax Center in Sterling, VA is seeking a Center Sales Manager to lead day-to-day operations while keeping the team focused on performance goals and guest satisfaction. This in-center leadership role combines coaching, sales execution, and operational oversight to help the Sterling location deliver a consistently high-quality experience.

At European Wax Center, a family-owned business since 2004, the team is built around a first-class waxing experience supported by Comfort Wax®, private waxing suites, and a clean, professional environment with highly trained estheticians. The Center Sales Manager role helps translate those standards into daily results across the floor.

Role Responsibilities

Oversee daily center operations while motivating the team to meet performance goals and deliver exceptional guest experiences
Partner with Guest Sales Associates and Wax Specialists to ensure smooth execution of business objectives
Lead, coach, and develop a high-performing team
Drive sales by using performance management and goal setting
Build a culture of excellence in guest service
Monitor and manage center metrics, productivity, and profitability
Maintain staffing levels, training standards, and team accountability
Address guest issues professionally and with care
Ensure compliance with company policies and operational procedures
Adapt quickly to new initiatives in a constantly evolving industry

What You Bring

3–5 years of supervisory or management experience, preferably in beauty, wellness, or retail
Proven ability to lead and motivate teams to achieve results
Positive, friendly, professional demeanor with strong communication skills
Working knowledge of KPIs, center budgeting, and forecasting
Passion for guest experience, team development, and brand representation
Comfort operating in a fast-paced environment with evolving priorities
Strong problem-solving skills, critical thinking, and the ability to take initiative
Full-time availability: Tuesday–Saturday, 8:30am–5:00pm (flexibility may be required based on business needs)

Compensation & Schedule

Starting salary: USD $55,000 per year
Pay types: commission pay and bonus pay
Schedule: full-time, 8-hour shift with Tuesday–Saturday availability and some flexibility based on business needs
Work location: on-site at Sterling. 22000 Dulles Retail Plaza, Unit 106, Sterling, VA, 20166

Benefits

Health, Dental & Vision Insurance
Paid Time Off & Paid Sick Leave
401(k) Retirement Plan
Commissions + Performance Bonuses
Free Waxing Services + 40% Off All Retail Products
Ongoing leadership development and access to a strong franchise support system
Referral program
Employee discount
Paid training

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