Center Sales Manager

European Wax Center in Sterling, VA is seeking a Center Sales Manager to lead day-to-day operations while keeping the team focused on performance goals and guest satisfaction. This in-center leadership role combines coaching, sales execution, and operational oversight to help the Sterling location deliver a consistently high-quality experience.

At European Wax Center, a family-owned business since 2004, the team is built around a first-class waxing experience supported by Comfort Wax®, private waxing suites, and a clean, professional environment with highly trained estheticians. The Center Sales Manager role helps translate those standards into daily results across the floor.

Role Responsibilities

• Oversee daily center operations while motivating the team to meet performance goals and deliver exceptional guest experiences
• Partner with Guest Sales Associates and Wax Specialists to ensure smooth execution of business objectives
• Lead, coach, and develop a high-performing team
• Drive sales by using performance management and goal setting
• Build a culture of excellence in guest service
• Monitor and manage center metrics, productivity, and profitability
• Maintain staffing levels, training standards, and team accountability
• Address guest issues professionally and with care
• Ensure compliance with company policies and operational procedures
• Adapt quickly to new initiatives in a constantly evolving industry

What You Bring

• 3–5 years of supervisory or management experience, preferably in beauty, wellness, or retail
• Proven ability to lead and motivate teams to achieve results
• Positive, friendly, professional demeanor with strong communication skills
• Working knowledge of KPIs, center budgeting, and forecasting
• Passion for guest experience, team development, and brand representation
• Comfort operating in a fast-paced environment with evolving priorities
• Strong problem-solving skills, critical thinking, and the ability to take initiative
• Full-time availability: Tuesday–Saturday, 8:30am–5:00pm (flexibility may be required based on business needs)

Compensation & Schedule

• Starting salary: USD $55,000 per year
• Pay types: commission pay and bonus pay
• Schedule: full-time, 8-hour shift with Tuesday–Saturday availability and some flexibility based on business needs
• Work location: on-site at Sterling. 22000 Dulles Retail Plaza, Unit 106, Sterling, VA, 20166

Benefits

• Health, Dental & Vision Insurance
• Paid Time Off & Paid Sick Leave
• 401(k) Retirement Plan
• Commissions + Performance Bonuses
• Free Waxing Services + 40% Off All Retail Products
• Ongoing leadership development and access to a strong franchise support system
• Referral program
• Employee discount
• Paid training