Sales Jobs in Easton, PA

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5d ago

Automotive Sales Manager

Koch 33 Volkswagen Mazda Easton, PA

Easton, PA

5d ago

$140k - $160k/yr Full time Manager Automotive Sales Dealership

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Job Description

Koch 33 Volkswagen Mazda in Easton, PA onsite seeks an Automotive Sales Manager with a salary range of USD 140,000 - 160,000 per year to lead the department and drive sales and profitability.

Responsibilities

Develop a monthly 90‑day vehicle requirement projection by department to guide stock and ordering
Produce monthly and annual sales and finance forecasts for new and used departments, including gross profits and operating expenses
Collaborate with sales managers to set objectives for sales growth and gross profits
Review forecasts and department profits with the general manager on a monthly cadence
Prepare and manage an annual operating budget for new and used vehicle sales
Establish and enforce department operating procedures
Direct and schedule all department staff, ensuring appropriate staffing levels
Support subordinate sales managers when workloads are high or during absences
Advise New and Used Car managers on model mix and inventory controls
Monitor customer preferences, lost sales, and dealership sales history to inform decisions
Conduct local market analyses to determine stock needs
Devise and implement ongoing sales staff training programs and cross‑training for backup personnel
Lead and participate in sales training meetings; ensure training is current
Review weekly commissions, productivity, and individual monthly forecasts with GM
Review profit performance by salesperson and by department with the GM
Supervise and mentor Sales Managers to manage lease portfolios
Collaborate with the Customer Retention team (Auto Alert) to improve retention
Interview and hire sales managers; motivate and counsel staff
Monitor performance of all sales managers; conduct annual evaluations of sales and finance managers
Maintain profitability of sales and finance functions while controlling expenses and upholding customer satisfaction
Review departmental expenses with managers on a weekly basis
Approve vacation schedules in coordination with the GM
Set product knowledge standards and ensure compliance across the team
Monitor handling of incoming sales calls and customer interactions
Ensure 100 percent turnover of each deal to Finance and Insurance (F&I)
Direct all deals to the F&I office before seeking outside financing, and submit every deal to F&I regardless of history
Ensure spot deliveries are evaluated by F&I for committed customers
Oversee display and merchandising standards for new and used vehicles
Review and approve promotions prior to finalization
Partner with the GM on short and long range advertising plans, promotions, staffing, lease promotions, and compensation plans
Maintain dealership Customer Satisfaction Index ratings at or above manufacturer, zone, or branch averages for sales and finance
Ensure compliance with manufacturer standards and maximize eligible incentives
Develop and monitor a prospecting and sales control system to ensure follow‑up with potential buyers
Maintain accurate CRM and daily activity logs reflecting all sales activities
Handle customer complaints promptly per store guidelines
Audit and appraise trade‑ins; perform necessary appraisals
Review finance issues daily and follow through until resolved
Maintain efficiency across New Car, Used Car, and F&I management teams
Review daily sales desk processes and analyze pending deals, turn‑downs, and grosses
Provide daily results and insights to the Dealer/GM as required
Observe daily management activities including desk procedures, appraisals, and negotiation techniques
Organize and lead daily management and Saturday sales meetings; participate in weekly department head meetings
Involve in hiring, development, and training of all sales personnel; maintain professional appearance
Model and enforce department schedules; forecast controllable expenses for all departments
Document employee conduct for potential disciplinary actions and enforce policies
Communicate dealership policies and procedures to sales and finance managers and ensure adherence
Ensure safety policies are followed and report accidents promptly
Adhere to seasonal dress code and wear a name badge while on site
Foster inter‑departmental collaboration and teamwork to meet business and customer needs

Requirements

Valid driver’s license with an acceptable driving record per dealership standards
College education preferred, especially a focus in business management or marketing
Minimum of two years in a dealership sales management role
Professional personal appearance and ability to remain calm in challenging situations
Experience managing multiple departments and teams
Strong communication skills with customers, staff, and vendors
Willingness to work extended hours, evenings, and weekends

Benefits

401(k)
401(k) matching
Dental insurance
Employee discount
Health insurance
Health savings account
Life insurance
Paid time off
Referral program
Vision insurance

Career Path

One on one mentoring to define and advance your career trajectory
Develop your business through direct quality interactions with customers
Deep knowledge of product offerings, packages, and latest technology
Conduct professional demonstrations of new and pre‑owned vehicles
Follow up with customers to cultivate referral opportunities
Learn to meet the wants and needs of Lehigh Valley buyers
Maintain a positive and proactive attitude

What to Expect

Flexible hours with weekend work
Structured training to set you up for success
Focus on effective communication with customers
Professional personal appearance and clean driving record
Pre employment background check and drug screen

Other Duties

Understand and comply with federal, state, and local vehicle sales regulations
Follow policies for nonpublic information and dealership security awareness
Participate in ongoing training as directed by management or the factory
General housekeeping duties
Perform any other duties as assigned by management
Assist with snow removal in winter months

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