Sales Jobs in Highland, MI

1 job found

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10d ago

Automotive Business Development Representative

LaFontaine Cadillac Buick GMC of Highland Highland, MI

Highland, MI

10d ago

Full time Marketing Application Support Automotive

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Job Description

LaFontaine Cadillac Buick GMC of Highland offers a very competitive compensation package and a comprehensive benefits program, backed by a culture that values teamwork, integrity, and opportunity. This onsite role combines hands-on training with daily CRM usage, a base hourly rate plus commission, and a clear path for growth in Highland, MI. You will help connect online inquiries with our sales and service teams to drive showroom visits and meaningful conversions.

Responsibilities

Manage web based inquiries and leads, coordinating with our existing customer data and inbound calls from prospects and customers visiting the dealership websites and related sources.
Learn and apply our lead management, sales, and service approach to deliver an outstanding customer experience and connect customers to the appropriate team.
Utilize both traditional and internet-focused automotive sales and service processes to move prospects through the funnel.
Communicate with prospects via email, telephone, and text in alignment with dealership standards.
Schedule dealership appointments, achieve lead-to-visit conversions, and promote products according to department guidelines.
Enter all prospect communications, notes, records, and appointment data into the CRM, ensuring accurate and timely updates.
Maintain daily tracking boards for internet sales updates and activity.
Prepare reports on appointments scheduled and kept, as well as sales activity based on leads received.
Participate in regular sales meetings for both the dealership and the eSales team.

Requirements

Ability to build rapport with customers and work collaboratively in a team environment.
Excellent verbal and written communication skills, with a high degree of professionalism and integrity.
Strong work ethic, enthusiasm, and an entrepreneurial spirit.
Strong organizational skills with the ability to prioritize, multitask, and manage time effectively.
Self-motivated and capable of working independently while contributing to a team goals.

Education and Experience

High school diploma or GED preferred.
One to three years of related experience and/or training, or an equivalent combination of education and experience.
Two years of customer service experience (no automotive experience required).
Proficiency with MS Office applications including Word and Excel, and familiarity with Internet Explorer.

Technologies

CRM
Microsoft Word
Microsoft Excel
Internet Explorer

Physical Requirements

Prolonged periods of sitting at a desk and working on a computer.
Ability to lift up to 15 pounds on occasion.
Ability to access and navigate each department within the facility.

Benefits

Very Competitive Compensation
Employee Referral Program
Employee Discounts on Sales and Service
Benefits Package including Medical, Dental, Vision, Employer Paid Life/AD&D, Employee Assistance Program, and Pet Insurance
Voluntary Benefits such as Flexible Spending Accounts, additional Life/AD&D, Short-Term and Long-Term Disability, Critical Illness, Accident Insurance, and Legal & Identity Theft Protection
401(k) with Employer Match
Holiday Savings Program with Employer Match
Paid Time Off
Holiday Pay

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