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Product Sales Development Manager

Atlas Copco Group Export, PA 🇺🇸 Remote

Export, PA

Today

Full time Manager Marketing Account Management

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Job Description

This fully remote leadership role drives Leybold service offerings with technical and commercial oversight across North America.

Responsibilities

Lead growth of Leybold's service portfolio, covering field service, equipment upgrades, in-house repairs, training, refurbished equipment, and spare parts.
Create and implement plans to increase service revenue and expand market share in North America.
Assist service product management with pricing strategies, product launches, and go-to-market initiatives.
Collaborate with North American and Global Service Marketing teams to craft compelling customer messaging and growth campaigns.
Advance customer education and training programs, including LeyboldU and other service-focused learning initiatives.
Identify opportunities to improve service performance, profitability, and operational efficiency.
Manage relationships with key direct and reseller accounts to ensure high customer satisfaction and engagement.
Educate and support Leybold sales teams and sales support functions on service offerings, value propositions, and solution development.
Develop and deliver presentations for new service programs, products, and customer initiatives.
Deepen expertise in Leybold products, services, and applications within scientific and industrial vacuum markets.
Monitor competitive service offerings, pricing, and market trends to strengthen Leybold's position and provide feedback to global product management.
Serve as a technical resource for service-related questions and support cross-functional teams as needed.
Participate in customer meetings, site visits, and conference calls to identify service opportunities and support sales development efforts.
Assist with regional warranty claim reviews and service-related business decisions.
Perform other duties and special projects as assigned.

Requirements

Bachelor's degree in Engineering, Marketing, Business, or a related technical field, or an equivalent combination of education and relevant experience.
Minimum of 5 years of experience in technical sales, product marketing, product management, or service-related business development.
Experience within the vacuum industry or other industrial technology markets is strongly preferred.
Strong customer-focused mindset with the ability to build relationships and collaborate across teams.
Excellent analytical and problem-solving skills, with the ability to develop creative solutions for complex business and customer challenges.
Self-motivated and results-oriented, with the ability to work independently while managing multiple priorities.
Strong organizational, planning, and project management capabilities.
Adaptable and comfortable working in a fast-paced, evolving business environment.
Demonstrated accountability and commitment to achieving business objectives.
Proficiency with Microsoft Office applications, including Excel, PowerPoint, Word, and Outlook.
Excellent verbal, written, and presentation communication skills.
Ability to effectively communicate technical concepts to both internal stakeholders and customers.
Experience analyzing market trends, customer needs, and competitive offerings to support business growth initiatives.

Benefits

Culture that values openness to change and feedback.
Access to learning opportunities, global roles, and training through the company academy.
Strong emphasis on workplace safety and employee well-being.
Competitive compensation with benefits including relocation assistance, medical, dental, vision, paid time off, holidays, 401k, parental leave, disability coverage, and more.

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