Product Sales Development Manager

This fully remote leadership role drives Leybold service offerings with technical and commercial oversight across North America.

Responsibilities

• Lead growth of Leybold's service portfolio, covering field service, equipment upgrades, in-house repairs, training, refurbished equipment, and spare parts.
• Create and implement plans to increase service revenue and expand market share in North America.
• Assist service product management with pricing strategies, product launches, and go-to-market initiatives.
• Collaborate with North American and Global Service Marketing teams to craft compelling customer messaging and growth campaigns.
• Advance customer education and training programs, including LeyboldU and other service-focused learning initiatives.
• Identify opportunities to improve service performance, profitability, and operational efficiency.
• Manage relationships with key direct and reseller accounts to ensure high customer satisfaction and engagement.
• Educate and support Leybold sales teams and sales support functions on service offerings, value propositions, and solution development.
• Develop and deliver presentations for new service programs, products, and customer initiatives.
• Deepen expertise in Leybold products, services, and applications within scientific and industrial vacuum markets.
• Monitor competitive service offerings, pricing, and market trends to strengthen Leybold's position and provide feedback to global product management.
• Serve as a technical resource for service-related questions and support cross-functional teams as needed.
• Participate in customer meetings, site visits, and conference calls to identify service opportunities and support sales development efforts.
• Assist with regional warranty claim reviews and service-related business decisions.
• Perform other duties and special projects as assigned.

Requirements

• Bachelor's degree in Engineering, Marketing, Business, or a related technical field, or an equivalent combination of education and relevant experience.
• Minimum of 5 years of experience in technical sales, product marketing, product management, or service-related business development.
• Experience within the vacuum industry or other industrial technology markets is strongly preferred.
• Strong customer-focused mindset with the ability to build relationships and collaborate across teams.
• Excellent analytical and problem-solving skills, with the ability to develop creative solutions for complex business and customer challenges.
• Self-motivated and results-oriented, with the ability to work independently while managing multiple priorities.
• Strong organizational, planning, and project management capabilities.
• Adaptable and comfortable working in a fast-paced, evolving business environment.
• Demonstrated accountability and commitment to achieving business objectives.
• Proficiency with Microsoft Office applications, including Excel, PowerPoint, Word, and Outlook.
• Excellent verbal, written, and presentation communication skills.
• Ability to effectively communicate technical concepts to both internal stakeholders and customers.
• Experience analyzing market trends, customer needs, and competitive offerings to support business growth initiatives.

Benefits

• Culture that values openness to change and feedback.
• Access to learning opportunities, global roles, and training through the company academy.
• Strong emphasis on workplace safety and employee well-being.
• Competitive compensation with benefits including relocation assistance, medical, dental, vision, paid time off, holidays, 401k, parental leave, disability coverage, and more.