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Business Development Representative - Recovery

Ivory Plains Recovery Center Adair, IA

Adair, IA

Today

Full time Marketing Account Management Business Development

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Job Description

Drive referral growth and support an efficient admissions flow for a recovery facility in Adair, IA (onsite).

Responsibilities

Develop and implement business development programs in consultation with the Director of Business Development (DBD)
Maintain a schedule of primary referral sources, including business, industry, EAPs, managed care, physicians/licensed practitioners, and allied health professionals
Document every contact in the Customer Relationship Management (CRM) system
Track and update account information, referral and admission records, and related statistics
Prepare business development reports and materials
Build and maintain new account relationships and marketing activity
Target and create strategies to increase business in competitive markets
Increase referral sources within the facility, including physicians, social workers, and discharge planners
Develop strong relationships with key referral sources and respond to business development opportunities
Provide customer support and maintain targeted outreach volume per a quarterly marketing plan
Plan and run community workshops, seminars, and facility tours to educate clients, families, community members, and referral sources
Represent the facility at civic and professional functions and communicate the mission during outreach
Act as a liaison between the facility, referral sources, and the general public to support a positive professional image
Manage leads from referral sources and support an efficient admissions process
Maintain a collaborative working relationship with the Admissions Department
Coordinate with discharge planners, social workers, case managers, physicians, and management
Provide education support to generate and strengthen referral sources
Stay current on industry changes through self-education, peer education, and professional/community involvement
Attend scheduled department meetings and provide month-end review updates, client servicing schedules, customer sales forms, and other reporting requirements
Generate face-to-face meetings and track admissions activity against goals, documenting timely updates in CRM

Requirements

High school diploma or equivalent required
Associate’s or Bachelor’s Degree in Business, Behavioral Health, Marketing, or related field preferred
2+ years of related experience in healthcare business development and marketing role preferred
Good understanding of the local market and referral base
Organized with demonstrated multitasking ability
Well-developed and effective relational skills
Ability and willingness to work flexible hours, including evenings, early mornings, and weekends
Must have and maintain a valid driver’s license and a clean driving record
Must maintain automobile insurance coverage and have access to an automobile as required by the facility

Technology

Customer Relationship Management (CRM)

Work Setup

Onsite position (not remote)
Individual Contributor role
Location: Adair, IA

Benefits and Application

Comprehensive benefit plan
Competitive salary commensurate with experience and qualifications
Apply by submitting a resume
EOE
Veterans and military spouses are highly encouraged to apply

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