The Customer Sales Manager role at American International Transportation, Inc. places you at the helm of a growing Customer Sales team, driving new business, strengthening client relationships, and delivering revenue growth within a fast-paced freight brokerage. Based onsite in Kentwood, Michigan, this position centers on leading a team to pursue opportunities in transportation and logistics, with a particular emphasis on food and beverage accounts, while guiding strategic sales initiatives across the organization.
Responsibilities
- Prospect, develop, and close new business opportunities in the transportation and logistics market, focusing on food and beverage customers.
- Lead, coach, and mentor a team of Customer Sales Representatives, promoting accountability, urgency, and continuous improvement.
- Engage via multiple channels—including phone, networking, and email—to establish and maintain dialogue with key decision makers.
- Design and execute strategies to achieve defined sales goals and initiatives.
- Manage and report on the sales pipeline, including forecasting revenue on a 30-60-90 day horizon.
- Prepare RFQs and bids to compete for business within assigned accounts.
- Set, monitor, and report on sales KPIs, quotas, and performance metrics for the customer sales team.
- Model high outbound activity by prospecting, networking, emailing, and meeting with customers to drive results.
- Generate revenue by actively prospecting, engaging, and cultivating long-term relationships with shippers, manufacturers, and key decision-makers while promoting AITI’s freight brokerage and logistics solutions.
- Demonstrate a solid understanding of the freight sales process and market-penetration strategies by building rapport with potential customers.
- Travel as needed to meet with prospects and customers, and to train or lead Sales Representatives.
- Perform additional duties as required by the business.
Requirements
- 3+ years of proven experience in the transportation or logistics industry.
- 2+ years in a strategic leadership or sales role directly supervising employees.
- Ability to travel approximately 10-20% of the time.
- Proven ability to analyze data and translate results into actionable insights and solutions.
- Experience with an ERP/CRM system, Microsoft Office, or transportation software.
- Excellent written and verbal communication skills with a customer service mindset.
- Strong sense of integrity and the ability to multi-task in a fast-paced environment.
- A sense of urgency in resolving customer questions and concerns.
- A genuine passion for professional selling and people leadership.
- Candidates with a proven track record of success and an established book of business are preferred.
Technologies
- ERP/CRM system
- Microsoft Office
- Transportation Software
Benefits
- Health insurance
- Vision insurance
- Dental insurance
- Paid time off
- Paid holidays
- 401k with a 4% match (Roth and Traditional options)
- Strong leadership support and clear opportunities for career growth
- Fast-paced, team-oriented, multi-branded environment experiencing stable and rapid growth
- Opportunity to make a direct impact within a growing freight brokerage and 3PL operation
- Health savings account
Company overview
American International Transportation, Inc. offers a unique opportunity to join a professionally run, high-performing organization at the forefront of transportation and logistics. With more than 27 years of industry expertise, the company is self-funded, providing stability, reliability, and sustained growth. AITI is backed by a leadership team that delivers strong support to both operations and personnel, leveraging deep relationships with hundreds of carriers and brokers nationwide to provide high-quality transportation services at competitive prices. The team emphasizes value through reliable service, innovative solutions, flexible thinking, and unparalleled customer care, operating within a Family of Companies that generates synergies while maintaining independent operations to drive efficiency and cost savings for customers, enabling just-in-time distribution across 48 states.
Experience
Logistics/Transportation Sales: 3 years (Required).
Ability to commute
Kentwood, MI (Required)
Work location
In person
Application question
- Do you currently have an established network, customer base, or book of business that could contribute to your success and create an immediate impact in this role?
