Sales Jobs in Suffolk, VA

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Wireless Sales Manager

OSL Retail Services Inc Suffolk, VA

Suffolk, VA

Today

$50k - $65k/yr Full time Manager Business Development Field Sales

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Job Description

OSL Retail Services Inc is seeking a full-time Wireless Sales Manager to lead operations at a Walmart Canada wireless kiosk location in Suffolk, VA. This role reports to the District Manager and is responsible for driving team performance, meeting sales targets, and ensuring strong customer service while optimizing day-to-day departmental execution.

Key Responsibilities

Oversee daily wireless department operations to support smooth, efficient service delivery
Supervise sales associates, including scheduling, training, and performance evaluation
Lead the team to meet or exceed sales targets through motivation and sales strategy execution
Maintain detailed product and service knowledge and ensure the team is equally informed
Monitor inventory levels to ensure products are stocked and displayed in line with company standards
Handle customer inquiries and resolve issues to support high customer satisfaction
Run regular team meetings to communicate sales targets, promotions, and operational updates
Review sales performance, forecast future results, and adjust strategies based on market trends
Coordinate with the marketing department to implement promotional campaigns and sales initiatives
Ensure compliance with company policies, procedures, and applicable legal regulations
Manage the department budget, including labor costs, supplies, and other operating expenses
Maintain cleanliness and an organized sales area to support a positive shopping experience
Provide updates to upper management on sales outcomes, potential customer concerns, and overall department performance
Perform other duties as needed

Required Qualifications

Full-time position requiring scheduling flexibility, including days, evenings, and weekends
Retail management experience in wireless or electronics
Proven capability to drive team performance, sales results, and service quality
Strong communication and presentation skills for leadership and customer interactions
High-level customer service skills with proactive engagement, detail orientation, and problem-solving
Ability to lift 30 to 50 pounds
Ability to stand or walk for extended periods during shifts

Technologies & Tools

Dailypay & Wisely cards
LMS
AI-based tools

Compensation & Benefits

Salary range: USD 50,000 to 65,000 per year.

Competitive base salary, commissions, and quarterly performance bonuses
Extensive employee discounts, including up to 50% off wireless services
RRSP matching
Paid vacation
Comprehensive training and career development opportunities
Employee Assistance Program
Participation in OSL People and Culture Programs, including OSL Cares and the Women’s Empowerment Mission
Daily access to earnings through Dailypay & Wisely cards
Various discount programs
Personalized in-store and online LMS training
Partnerships with educational institutions such as Franklin University

Preferred Experience

Track record managing budgets, forecasting sales, merchandising, and retail metrics
Experience with recruitment, coaching, HR, and Canadian employment standards

Core Attributes

Ability to inspire and guide a team toward sales targets and exceptional customer service
Strong understanding of wireless technology, products, and industry trends
Skill in implementing sales strategies, setting performance goals, and driving revenue growth
Commitment to customer satisfaction through responsive issue resolution
Excellent verbal and written communication to convey information clearly
Ability to identify issues quickly and implement practical solutions in a fast-paced setting
Flexibility to adapt strategies to market and operational changes
Strong multitasking and prioritization skills to maintain efficient operations

Recruitment Process Using AI Tools

During the recruitment process, OSL Retail Services Inc uses AI-based tools to assist with certain stages, including initial resume screening and skills-matching assessments.

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