Location
Location: Lansing, Michigan 48911. The address is 5935 Enterprise Drive, Lansing, Michigan 48911. TruGreen accepts applications on an ongoing basis.
Position Overview
This role directly leads the region's residential sales team across a multi state territory. It involves developing and executing new customer acquisition strategies while maintaining key client relationships. The position collaborates with the National Accounts Team to optimize local revenue from National Accounts agreements. It also trains residential sales representatives on policies, product knowledge, CRM sales system, and selling skills, and supports reps during complex negotiations. The incumbent works with the Operations Regional Vice President and General Managers to drive revenue, ensure customer satisfaction, and promptly resolve issues.
Responsibilities
- Directly manage the day to day activities of the regional residential sales team.
- Develop and implement customer growth strategies.
- Maintain key customer relationships.
- Lead the residential sales team.
- Train and familiarize residential sales reps with established policies and practices to ensure the team is equipped with product knowledge, understanding of CRM sales systems, and top down and segment selling skills.
- Assist residential sales reps with complex sales negotiations. Work with the Regional VP and General Managers to drive customer satisfaction and resolve issues in a timely manner.
Competencies
- Proven leadership experience directing multi state market sales teams
- Organizational Savvy – adept at navigating policy, process, and people dynamics
- Attracts Top Talent – attracts and selects capable talent to meet current and future needs
- Develops Talent – helps people grow to meet career and organizational goals
- Drives Engagement – creates a climate that motivates high performance
- Financial Acumen – understands key financial indicators to guide decisions
- Optimizes Work Processes – identifies effective processes and demonstrates CRM sales system proficiency
Education and Experience Requirements
- Bachelor’s degree and 5-7 years of sales experience or an equivalent combination of education and experience
- Sales Management experience required
- Valid, permanent driver’s license from the state of residence; current auto liability insurance required
Knowledge, Skills, and Abilities
- Negotiation and influencing skills; experience in segment selling
- Knowledge of sales and marketing principles, practices and methodologies
- Business and financial acumen
- Proven track record of new customer acquisition in B2B markets
- Direct experience managing sales associates across multi-state markets
- Ability to mentor, train and develop others
- Organizational, project and process management and leadership abilities
- Written and verbal communication skills, including delivering presentations
- Business process analysis skills
- Attention to detail and quantitative analytical skills
- Working knowledge of CRM sales systems
- Computer skills with Microsoft Office applications (Word, Excel, Outlook, PowerPoint)
- Ability to travel within the assigned region
Physical Demands and Working Conditions
The physical demands described here are representative of those that must be met to successfully perform the essential functions of this job. Reasonable accommodations may be made for individuals with disabilities.
Regularly required to:
- Sit, stand and walk
- Use hands and arms to handle, feel or reach
- Speak and hear
- Use close vision abilities
Occasionally required to:
- Lift or move up to 25 lbs
- Stoop, kneel, crouch or crawl
Noise level: Low to moderate
Adverse Conditions: Minimal
Disclaimer
The statements above describe the general nature and level of work for this classification. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required. Employees may be asked to perform duties outside of their normal responsibilities from time to time as needed.
English language proficiency is required: speaking, reading and writing in English.
You must be physically located in the United States while performing this job.
Diversity and Inclusion
TruGreen is committed to diversity and inclusion. We encourage diverse candidates to apply. We value the skills, dedication, and leadership veterans bring to the workforce, and we strive to create an inclusive and dynamic workplace.
Compensation and Benefits
Pay range: $114,013.00 to $190,020.00
This range reflects the qualifications required for the position, including experience, training, and other considerations allowed by law. Offers may consider a candidate's skills, experience, geographic location, workload expectations, and internal pay alignment. Most candidates will start in the bottom half of the range, with the upper end typically reserved for those with extensive experience. Pay history is not a factor where prohibited by local law. In addition to base pay, benefits include Medical, Dental, and Vision insurance, and a Company matching 401(k), among other programs and perks.
TruGreen is committed to Diversity and Inclusion. We encourage diverse candidates to apply to this position. We are an Equal Opportunity/Affirmative Action Employer - Minorities/Females/Protected Veterans/Individuals with Disabilities. To learn more, please visit EEOC/EEO | TruGreen (trugreenjobs.com).
California Residents: When you express interest in or apply for a job with TruGreen Limited Partnership, we collect personal information about you, potentially including personal identifiers, contact information, protected classifications, pre-hire information, professional or employment-related information, education history, and/or medical information, for purposes such as complying with recordkeeping requirements, evaluating your application and candidacy, and obtaining and verifying background checks (including criminal and motor vehicle records), pre-employment drug testing, and references.
Massachusetts Residents: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
TruGreen performs pre-employment testing.
To view our disclaimer, please visit https://trugreenjobs.com/us/en/disclaimer
