Service Management Sales Jobs

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Sunmaster of Naples, Inc Naples, FL

Naples, FL

Today

$50k - $80k/yr Full time Manager Account Management Business Development

Drive Revenue Expansion: Develop and execute strategies to aggressively scale the service division, pursuing both new repair work and long-term maintenance contracts.
Local Networking: Leverage deep knowledge of Southwest Florida to generate new business opportunities, partnerships, and recurring client accounts.
Customer Excellence & Feedback: Proactively seek client input, monitor technician performance trends, and ensure high customer satisfaction to foster loyalty and repeat business.
Maximize Profitability: Track the financial health of each work order, identify project risks early, and maintain precise margin control.
Performance Audits: Conduct post-mortem reviews on projects that land outside margin expectations (±5-10%) to celebrate wins, address gaps, and establish repeatable best practices.
Team & Schedule Management: Lead field technicians, optimize routes, meet time-goals, and ensure accurate material tracking.
Estimate Ownership: Price, review, and approve all service estimates before delivering to clients.
Supply Chain Coordination: Improve van stock organization and collaborate with the production manager to ensure timely material procurement.

Regional Expertise: Strong familiarity with the Southwest Florida area and a proven track record of generating new business.
Technical Knowledge: Practical understanding of motorized shutter systems, screen systems, and general field mechanics.
Experience: 1–2 years in a Senior Technician or Field Leadership role, with an estimating background.
Education: Bachelor’s degree in construction management preferred; or a High School Diploma with 2+ years of technical training.
Software Proficiency: Solid computer skills, including Microsoft Office; experience with Jobber service software and ClockShark is a plus.
Soft Skills: Excellent communication, strong organizational abilities, adaptability in a fast-paced environment, and proven customer issue resolution.

Education: Bachelor’s degree in construction management preferred
Experience: Service manager or equivalent leadership role in service operations, minimum 1 year

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