Commercial Business Development & Parts Coordinator

Service Plumbing Co. offers a hybrid role that blends hands-on shop operations with relationship-driven commercial business development. You will spend about half your time maintaining parts inventory and reorder processes, and about half in the field prospecting and securing new commercial service and maintenance accounts within a 5-mile radius of the shop in Glenview, IL.

Pay: $70,000.00 to $100,000.00 per year. Work location: In person (hybrid schedule).

What you’ll do

• Maintain accurate, real-time parts inventory counts across the shop and truck stock.
• Manage the parts reorder system, including setting reorder points, placing purchase orders, and tracking order status.
• Build and maintain relationships with parts vendors and suppliers, monitor pricing, and negotiate terms.
• Organize and maintain the parts room or warehouse layout to support efficient technician access.
• Coordinate with technicians and dispatch so parts are available for scheduled and emergency jobs.
• Track parts costs and flag discrepancies, shrinkage, or pricing issues to the Operations Manager.
• Keep documentation and records of inventory transactions for reporting purposes.
• Identify and prospect commercial businesses within a 5-mile radius as targets for new service and maintenance accounts.
• Conduct in-person outreach, including cold calls, walk-ins, and scheduled visits, to introduce commercial plumbing offerings.
• Present and sell recurring service and maintenance agreements for commercial prospects, including franchises, restaurants, retail, and office properties.
• Negotiate and close new commercial accounts, then hand off account details to Operations for onboarding and scheduling.
• Maintain an organized, up-to-date log and CRM of prospects, active pursuits, and closed accounts, including account start dates for compensation tracking.
• Represent the company at local Chamber of Commerce meetings, business networking groups, and community or trade events on an ongoing basis.
• Periodically check in with existing commercial accounts to maintain relationships and identify additional service opportunities.
• Operate the assigned company vehicle safely and in accordance with company policy while conducting field business.

What you bring

• Valid Illinois driver’s license with a clean driving record (required).
• Prior experience in outside sales, business development, or a customer-facing role strongly preferred.
• Experience with inventory, parts, or warehouse management preferred.
• Strong interpersonal and verbal communication skills, comfortable with cold outreach, networking, and in-person selling.
• Self-motivated with the ability to manage time independently across two distinct environments (shop and field).
• Basic computer proficiency; experience with inventory or CRM or field service software (example: ServiceTitan) is a plus.
• Familiarity with the plumbing/home services trade is a plus but not required.

Tools you’ll use

• ServiceTitan
• CRM
• Field service software

Benefits

• 401(k) matching
• Dental insurance
• Vision insurance
• Paid time off
• Opportunities for advancement

Schedule and physical requirements

• Split weekly schedule between the shop (parts room or warehouse) and local field travel; the split may flex based on business needs.
• Ability to lift and move parts and materials up to 50 lbs.
• Regular local driving in a company vehicle; must maintain the vehicle according to company policy.
• Professional appearance and conduct when representing the company at customer sites and networking events.