Senior Sales Manager, Customer Onboarding for Google's US East region leads a team of individual contributors to onboard new customers, define marketing objectives and media strategies, and drive long term success with Google Ads.
Responsibilities
- Manage the performance of an assigned portfolio, hitting quarterly targets and aligning team expectations.
- Collaborate across sales teams to foster a unified One Team approach that sustains customer relationships.
- Provide ongoing coaching and performance feedback; lead by example and advocate for customers.
- Maintain a healthy pipeline and work with product sellers through customer meetings, shadowing calls, and co-pitching to grow sales and product knowledge.
- Develop and implement scalable best practices across Google.
Requirements
- Bachelor's degree or equivalent practical experience.
- 11 years of experience in digital advertising, consultative sales, business development, or digital marketing; or 8 years with an advanced degree.
- Experience leading a sales team or coaching sales professionals.
Technologies
Preferred Qualifications
- Experience coaching and mentoring teams.
- Experience in pipeline management and sales funnel management.
- Experience in change management and operating in ambiguous environments.
- Experience in the digital advertising industry.
- Ability to work with regional and global teams.
- Track record of developing business teams and achieving goals.
About the Job
Google's advertising solutions help businesses of all sizes grow in a dynamic market. This role requires a strong sales mindset, knowledge of online media, and a commitment to maximizing customer success. You will act with ownership, move quickly through change, and seek innovative, strategic ways to deliver sustainable outcomes for both Google and its customers while building trusted client relationships.
As the Sales Manager for the United States East region, you will lead multiple pods of individual contributors. You will guide new customers through digital marketing onboarding, including crafting marketing objectives, developing media strategies, and provisioning the right Google Ads products to achieve milestones. You will also manage business operations and collaborate with Sales, Marketing, and Product teams to optimize outcomes.
Google Customer Solutions sales teams act as trusted advisors and competitive sellers focused on customer success, helping SMBs grow by leveraging Google's advertising tools. This role offers the opportunity to impact business owners and contribute to Google's broader innovation ecosystem.
Salary and benefits: The US base salary range for this full-time role is $162,000 to $234,000 per year, plus bonus, equity, and benefits. Base pay ranges are determined by role, level, and location, with final figures influenced by location, experience, and education.
Location: New York, NY (onsite).
