Join a leader in marine power solutions where excellence and integrity guide every engagement. This onsite role in Saint Petersburg, FL offers you the chance to steer marine service and sales operations across multiple businesses and locations, driving revenue growth, operational excellence, and top-tier customer satisfaction. You’ll lead with accountability, empower teams, and help shape a customer-first culture that values professionalism and teamwork.
Benefits
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Employee discount
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Vision insurance
What you’ll get
- A chance to shape the brand presence of premium marine companies
- A collaborative team that values initiative, creativity, and trust
- A workplace where boating culture is a lifestyle, not just a perk
Responsibilities
- Direct daily marine service and operations to ensure efficiency, safety, quality, and profitability across locations.
- Guide service department performance, schedule workflows, optimize technician productivity, and maintain clear customer communication.
- Ensure service projects are delivered on time, within budget, and to company standards.
- Continuously monitor and refine operational processes, procedures, and overall productivity.
- Foster effective collaboration among sales, service, parts, and administrative teams.
- Maintain high customer satisfaction across all operations and activities.
- Implement best practices to enhance customer experience and operational performance.
- Oversee marine service operations, engine sales, generator sales, Seakeeper sales, parts sales, repower projects, and maintenance programs.
- Lead and mentor all sales and marketing personnel to meet growth objectives.
- Identify new business opportunities, monitor market trends, and pursue growth initiatives.
- Track sales performance through KPIs, reporting, forecasting, and pipeline management.
- Participate in customer meetings, conduct technician/field vessel inspections, and engage in trade events and industry networking.
- Uphold the company’s reputation for customer service, technical expertise, and professionalism.
- Own overall business profitability and manage annual budgets, forecasts, and financial performance targets.
- Monitor metrics such as revenue, gross profit, labor efficiency, departmental performance, cost controls, and inventory management; implement corrective actions as needed.
- Control operational expenses while supporting growth initiatives and drive profitability improvements.
- Recruit, develop, mentor, and retain high-performing employees; foster accountability, professionalism, teamwork, and integrity.
- Set clear performance expectations and conduct regular evaluations; ensure departments are properly staffed and aligned with objectives.
- Champion a customer-first culture, resolve concerns promptly, and ensure exceptional communication from inquiry to project completion.
- Build long-term relationships that generate repeat business and referrals; maintain high standards of professionalism and responsiveness.
- Oversee facilities, equipment, and assets to ensure proper maintenance, cleanliness, organization, and safety compliance.
- Coordinate facility improvements, maintenance projects, and operational upgrades while ensuring safety policy and industry standard compliance.
- Efficiently manage company resources to support productivity and sustainable growth.
Requirements
- Minimum 5–10 years of marine industry experience with a passion for boats and yachts; openness to coaching into Sales & Operations roles.
- Proven leadership experience overseeing people, departments, and operations.
- Track record of success in sales, business development, and revenue growth.
- Experience managing service operations and technical teams.
- Strong understanding of profit and loss management and budgeting.
- Knowledge of boats and yachts, marine propulsion systems, diesel and gasoline engines, marine generators, Seakeeper stabilization systems, and marine electrical systems.
- Experience with parts and inventory management, boatyard operations, and vessel maintenance/repair processes.
Application questions
- What interests you in working with us?
- What are your income requirements?
- Summarize your experience with service operations
- Are you comfortable traveling and managing multiple locations?
- Summarize your experience with boats and yachts
Work location: In person at Saint Petersburg, FL
About our company
Southeastern Marine Power, Yacht Power, and Boca Ciega Marine Center are west Florida’s leading Manufacturer-Authorized Dealer and marine service providers. We specialize in mobile marine service, sales, parts and repowers of engines, propulsion systems, generators, stabilizers, haul-outs, and yacht services, with locations across the west coast. Boca Ciega Marine Center is undergoing renovations to become Tampa Bay’s premier full-service boatyard. We aim to hire great people to continue growing this company and be part of our team.
About our work culture
We operate with excellence and integrity in everything we do, and we seek individuals who contribute to a culture of accountability, professionalism, teamwork, and a customer-first mindset.
