Business Development Liaison

Steelville Care & Rehab Center is seeking a Business Development Liaison to strengthen admissions growth and support both long- and short-term center goals. In this onsite role in Steelville, MO, you will help maximize center census while coordinating marketing and referral activity that promotes the community and the quality of resident care.

The Business Development Liaison supports the full admissions journey through outreach, tours, follow-up, and transition assistance. You will also assemble admission and sales materials and maintain relationships with referral sources and community agencies to ensure a consistent pipeline of prospective residents.

What you’ll do

• Identify and implement strategies to maximize center census, including maintaining a streamlined admissions process available 24 hours a day, seven days a week.
• Develop and implement comprehensive marketing plans and programs aligned to the center’s long- and short-term goals.
• Promote the center through interactions with referral sources, business leaders, physicians, the community, and the media; build collaborative relationships with referral sources.
• Conduct tours for prospective residents and family members.
• Receive resident referrals and track referral activity daily.
• Contact families of potential residents to invite them for tours of the center.
• Provide customer service and communication that support seamless transitions for patients moving from acute settings to post-acute care, including assistance with admissions arrangements and confirmations.
• Advise referral sources, residents, and families on admission requirements established by the center and health maintenance organizations.
• Assemble admission and sales packets, provide center information, and complete follow-up.
• Support public relations efforts with the outside community and other healthcare providers.
• Maintain working relationships with referring community agencies.
• Perform all other duties as assigned.

Requirements

• Bachelor’s degree in marketing, healthcare management, or another applicable field of study is preferred; a combination of education and applicable professional experience will be considered.
• Prior experience in the long-term care industry is preferred.
• Effective communication, relationship management, and organizational skills are necessary for success in this role.
• Must be able to operate a vehicle.
• Candidates must maintain a working email address and phone number for employer communication.

Benefits

• Competitive pay based on experience.
• Immediately accrue more PTO as you work (full-time only).
• 6 observed holidays with premium pay or leave plus 1 floating holiday for full-time employees.
• Up to $5,000 per calendar year for approved tuition and education reimbursement.
• Ability to take home up to 75% of net earned wages at the end of every shift.
• 401(k) retirement plan with company-matched contributions after 1 year of employment.
• Medical (Teledoc included), Dental, Vision, Life, and other voluntary insurance options for full-time employees.

Equal Employment Opportunity

Steelville Care & Rehab Center provides equal employment opportunities and is committed to compliance with all state, federal, and local laws that prohibit discrimination in employment. The facility strives to provide equal opportunity to properly qualified individuals able to perform the duties of their employment.