Vice President, Enterprise Business Development

SP Data Digital is seeking a Vice President, Enterprise Business Development to expand new-logo acquisition and accelerate revenue growth through contact center outsourcing and AI-enabled solutions. This is an enterprise sales leadership role with an individual-contributor focus, centered on originating and closing multimillion-dollar contracts, particularly within financial services.

Working remote, you will own the enterprise sales cycle end to end, building a pipeline of high-value, multiyear opportunities and collaborating with internal operational and technology teams to shape commercially competitive offerings.

What you’ll do

• Identify, pursue, and secure new enterprise clients for SP Data Digital’s contact center outsourcing and AI-enabled revenue solutions, with an emphasis on financial services.
• Use established executive relationships to generate opportunities and accelerate client acquisition.
• Develop a strong pipeline of high-value, multiyear outsourcing opportunities.
• Lead the full enterprise sales process, including prospecting, discovery, solution development, RFPs, negotiations, and contract execution.
• Consistently achieve targets tied to new-logo acquisition, contract value, and revenue.
• Position SP Data Digital across three core areas: Customer Acquisition, Customer Retention, and Customer Winback.
• Apply knowledge of sales-driven contact center operations, performance metrics, conversion optimization, and commercial delivery models.
• Build business cases that connect outsourcing solutions to measurable revenue outcomes.
• Identify ways to integrate AI, automation, conversational AI, and agent-assist technologies into revenue-generating contact center programs.
• Communicate how AI-enabled solutions can improve conversion rates, increase productivity, optimize acquisition costs, and strengthen retention and winback performance.
• Partner with internal operations and technology teams to develop innovative, commercially competitive solutions.
• Represent SP Data Digital as a strategic partner that combines human expertise with technology to deliver measurable commercial results.
• Leverage relationships across banking, credit cards, lending, insurance, and fintech to generate new business opportunities.
• Engage senior decision-makers responsible for sales, customer acquisition, retention, revenue growth, and outsourcing strategy.
• Identify opportunities to support financial institutions with scalable, performance-driven contact center solutions.

What you bring

• 10+ years of enterprise business development experience, including significant experience selling contact center outsourcing solutions.
• A proven record of personally originating and closing multimillion-dollar enterprise outsourcing contracts.
• Established relationships with senior decision-makers, preferably within financial services.
• Demonstrated success selling revenue-generating contact center solutions across acquisition, retention, and winback.
• Strong understanding of AI-enabled contact center technologies and their commercial applications.
• Ability to independently generate pipeline, develop executive relationships, and close complex new business opportunities.
• Exceptional commercial acumen, negotiation skills, and executive presence.

Technologies you’ll work with

• AI
• automation
• conversational AI
• agent-assist technologies

Compensation and benefits

Pay: USD 100,000 per year.

• Dental insurance
• Employee discount
• Health insurance
• Paid time off
• Vision insurance

How success is measured

• New enterprise logos acquired.
• New annual contract value and revenue generated.
• Qualified pipeline development and conversion.
• Financial services market penetration.
• New opportunities secured across acquisition, retention, and winback solutions.
• Growth in AI-enabled revenue solution opportunities.