Sales Jobs in Saint Cloud, MN

1 job found

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6d ago

Business Development Center Agent

Minnesota Truck Headquarters Saint Cloud, MN

Saint Cloud, MN

6d ago

$19 - $21/hr Full time Marketing Business Development Contact Center

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Job Description

As a Business Development Center Agent, you will drive growth and strengthen client relationships by handling inbound and outbound leads, qualifying prospects, and scheduling showroom appointments through our CRM tools. You will collaborate with sales teams to ensure smooth handoffs and proactive follow-up.

Job Overview

Ignite your career as a Business Development Center Agent, where you'll play a pivotal role in driving growth and fostering strong client relationships. This dynamic position offers the opportunity to engage with prospective clients, support strategic business initiatives, and utilize cutting-edge CRM tools to streamline processes. Your enthusiasm and proactive approach will help expand our reach, enhance customer satisfaction, and contribute to our overall success. Join us to be part of a vibra

Responsibilities

Handle all inbound calls, internet leads, chat inquiries, and digital form submissions promptly and professionally
Respond to leads within established response time standards (target: under 5 minutes for internet leads)
Make outbound calls to unsold showroom traffic, orphan owner follow-up, and service-to-sales prospects
Manage and maintain accurate lead records in the CRM, ensuring all notes, dispositions, and follow-up tasks are current
Conduct professional, needs-based conversations to qualify customers and schedule showroom appointments
Set confirmed, quality appointments for the sales and service departments
Execute structured follow-up sequences for unscheduled leads via phone, text, and email
Confirm all appointments 24 hours in advance using a standardized confirmation process
Re-engage lost, unsold, and aged leads through consistent outreach campaigns
Conduct post-visit follow-up to ensure a positive customer experience and re-engage if needed
Meet or exceed monthly KPIs including contact rate, appointment rate, show rate, and sold rate
Adhere to all scripting, call guides, and BDC playbook standards
Participate in daily huddles, weekly team meetings, and ongoing training sessions
Complete all required daily CRM activity logs, call notes, and task completions
Collaborate with sales managers and consultants to ensure seamless appointment-to-sale handoffs

Technologies

Benefits

401(k)
401(k) matching
Dental insurance
Disability insurance
Employee discount
Health insurance
Health savings account
Life insurance
Paid time off
Retirement plan
Vision insurance

Pay

$19.00 - $21.00 per hour

Work Location

Saint Cloud, MN (onsite)

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