Appointment Setting Sales Jobs

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10d ago

Sales Development Manager

Dedicated IT Palm Beach Gardens, FL

Palm Beach Gardens, FL

10d ago

$120k - $140k/yr Full time Manager Appointment Setting B2B

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Job Description

The Sales Development Manager will lead a high-performance SDR team onsite in Palm Beach Gardens, FL, owning the top of the sales funnel to drive qualified healthcare appointments and support Dedicated IT's aggressive growth trajectory.

Responsibilities

Own the top of the sales funnel by building, coaching, and holding the SDR team accountable for results.
Drive consistent qualified appointment generation with healthcare decision makers across SMB and Mid-Market segments, fueling the company’s growth and contributing to its leadership position among privately owned MSPs in the United States.
Lead, coach, and manage a team of 5–10 SDRs.
Foster a culture of ownership, urgency, accountability, and continuous improvement.
Develop talent through clear expectations, ongoing feedback, and structured performance management.
Partner with HR and leadership to maintain a staffing pipeline of A-Players for the SDR function.
Define growth paths across the team, including progression from Data Enrichment to Jr. SDR and SDR roles.
Own the team’s cadence with daily, weekly, and quarterly performance rituals, using scorecards, metrics, coaching, and follow-through.
Collaborate with Dedicated IT’s in-house Salesforce developer to optimize workflows, reporting, fields, and CRM usability.
Ensure Salesforce data hygiene, accurate prospect records, SOP adherence, and strong CRM hygiene.
Improve handoffs between data enrichment, qualification, outreach, marketing campaigns, and senior sales resources.
Use data to identify performance gaps, bottlenecks, and opportunities to improve conversion.
Own top-of-funnel production for healthcare growth across SMB and Mid-Market segments.
Drive consistent, qualified appointments with healthcare decision-makers and maintain healthy lead flow for year-round pipeline visibility.
Coach the team on outbound execution, multi-touch campaigns, objection handling, and high-quality appointment setting.
Performance floor: 150 qualified appointments per year; target: 300 qualified appointments per year.

Requirements

Proven coaching ability with a track record of developing sales talent.
Comfort with setting clear expectations and holding team members accountable.
Ability to identify, hire, and develop A-Players.
Confident in managing underperformance with structure and care.
Creates energy, clarity, and alignment across the team.
Motivated by measurable goals, scoreboards, and concrete outcomes.
Strong understanding of activity, conversion, and pipeline metrics; capable of forecasting volume and hiring needs.
Decisive and able to move quickly without waiting for perfect conditions.
Leverages data to identify root causes of underperformance and opportunity gaps.
Deep knowledge of outbound sales, cold outreach, and multi-touch campaigns.
Experience coaching SDRs through gatekeeper and decision-maker objections, with a track record of setting appointments at volume.
Understanding of how top-of-funnel quality influences downstream close rates.
Curiosity about healthcare IT buyers, compliance pressures, and decision-making dynamics in healthcare.
Functional Salesforce fluency and comfort partnering with technical CRM resources.
Strong CRM hygiene and data-quality standards; adept at building efficient handoff workflows between enrichment, qualification, and outreach.
Willingness to adopt and improve sales tools and workflows; disciplined in reporting with no scoreboard surprises.
Experience operating within EOS-style meeting cadences and accountability rhythms.
Demonstrates extreme ownership of team outcomes and communicates directly, clearly, and with care.
Opens to feedback and improves rapidly; collaborates effectively with Marketing, Account Executives, HR, and leadership.
Leads with empathy while maintaining high standards and builds trust through honesty and follow-through.

Technologies

Salesforce
EOS

What success looks like

The SDR team consistently meets or exceeds qualified appointment targets.
Salesforce data remains clean, consistent, and reliable.
Outbound activity is structured, measured, coached, and continuously improved.
Team members understand their goals, the scoreboard, and receive ongoing feedback.
SDR workflows are clearly defined and well-managed.
Leadership has accurate visibility into performance, pipeline health, and hiring needs.
The SDR function operates as a disciplined, scalable engine for Dedicated IT's growth.

Why this role matters

The sales development function is a critical driver of Dedicated IT's growth trajectory. By building and refining a high-performing SDR team, the Sales Development Manager directly enables the generation of qualified conversations that convert into healthcare client relationships. This role emphasizes discipline, accountability, and a culture of high performance, with a direct impact on the company’s future.

Compensation

Base Salary: $120,000 – $140,000 annually, commensurate with experience.
Appointment Bonus: $50 per qualified appointment attended by the client.
Closed Deal Commission: 1% of ARR on deals closed that originated from the SDR team. Begins once the SDR program is proven successful and approved by the CRO.

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