Sales Development Representative (Appointment Setter), B2B

DL-VR is building a new B2B program through Figure Financial, and this Inside Sales Development Representative (Appointment Setter) role plays a key part in launching it. You will make professional outbound calls to U.S. businesses that import goods, explain the program, and book qualified appointments for the team and a licensed customs broker partner. If you thrive in a high-energy environment and want training and coaching that supports your growth, this is a strong fit.

What you’ll do

• Call provided leads and set qualified appointments for the team and broker partner to attend
• Explain the program clearly and handle objections using the approved call script
• Qualify prospects against established criteria and book only appointments that meet them
• Record every call accurately in HubSpot (and include the required booking details)
• Maintain high call volume and consistent follow-up standards
• Bring strong energy and a professional tone with business contacts
• Raise anything that sounds off during a call to your team lead, following the training on what to flag and when
• Collaborate with the team and leadership to keep improving
• Take coaching constructively and apply feedback

What you’ll bring

• 1-3 years of call center sales or marketing experience (required)
• Comfort calling business decision-makers; B2B outbound experience is a plus
• Strong communication and people skills
• The discipline to follow a compliance-sensitive script exactly, including firm rules about what a rep can and cannot say
• Experience using phone systems and dialers (preferred)
• HubSpot or CRM experience (a strong plus)
• Finance, logistics, import/export, or customs familiarity (a plus)
• Self-motivated, proactive attitude with a competitive, goal-driven mindset
• A “flag it” mindset and a team player who strengthens culture
• Reliable transportation and the ability to work a flexible schedule
• Current eligibility to legally work in the United States

Benefits and culture

• Medical, dental, and vision insurance
• Paid time off and company holidays
• 401(k) and 401(k) matching
• Ongoing training and coaching to support your success
• Internal promotion opportunities
• A high-energy team environment
• The chance to grow with a program from the ground up

Location: Orem, UT (onsite)

Compensation: USD 20 per hour