Sales Development Representative (SDR) – Automotive Sales & Service

Worldwide BDC is hiring an onsite Sales Development Representative (SDR) to connect with dealership customers and prospects and set qualified sales and service appointments in a performance-driven environment.

Responsibilities

• Place high-volume outbound calls to dealership customers and prospects
• Handle inbound customer opportunities when assigned
• Build rapport and communicate confidently over the phone
• Identify customer needs and create urgency around the appropriate next step
• Schedule and confirm qualified sales and/or service appointments
• Re-engage customers who previously expressed interest but did not purchase
• Communicate with existing service customers regarding dealership opportunities
• Professionally address objections and customer concerns
• Maintain accurate notes and customer information in dealership CRM systems
• Follow established scripts, processes, and compliance standards
• Track daily activity and individual performance metrics
• Work with managers, trainers, and team members to achieve department goals

Requirements

• Strong verbal communication skills
• Competitive drive and self-motivation
• Confidence speaking with customers
• Positive, professional phone presence
• Comfort working toward daily and monthly goals
• Coachability and willingness to improve
• Resilience when handling objections or rejection
• Strong attendance and reliability
• Ability to work in a fast-paced team environment
• Desire to increase earning potential through performance
• Interest in building a long-term career in sales, automotive, or leadership
• Backgrounds encouraged to apply: sales, customer service, hospitality, retail, automotive, business development, appointment setting, or other performance-based environments
• Competitive individuals, former athletes, and candidates accustomed to goal-oriented environments often transition well

Technologies

• Dealership CRM systems

Compensation & Career Growth

• Expected compensation: $40,000–$100,000 per year
• Includes base pay with opportunities for additional performance-based earnings
• Individual earnings depend on position, performance, production, and applicable incentive structures
• Internal development and advancement are core to the organization
• Possible progression paths include:
  • Senior Sales Development positions
  • Specialized Sales or Service teams
  • Training roles
  • Team Lead positions
  • Management and additional leadership opportunities
• Growth is based on measurable performance, not tenure
• High-performing team members who produce results, demonstrate leadership, and embrace coaching can advance quickly

Training, Coaching, and Structure

• Worldwide BDC provides training, coaching, technology, and structure
• New team members receive structured training, ongoing coaching, call reviews, performance feedback, and clearly defined expectations

Performance Environment & Metrics

• High-accountability, results-focused sales environment
• Performance may be measured through:
  • Call activity
  • Customer conversations
  • Appointment set rate
  • Appointment show rate
  • Conversion performance
  • Sales and service opportunities generated
  • Overall contribution to dealership results

Benefits

• Health insurance
• Dental insurance
• Vision insurance
• Gym access
• Short-term disability
• GAP insurance
• Life insurance
• Paid time off accrual
• Performance incentives
• Professional sales training
• Ongoing coaching and development
• Leadership and advancement opportunities

Location & Work Setup

• Coral Springs, FL
• Onsite role