Airwallex is seeking a strategic Manager, Sales Development to lead a high-impact SDR team focused on generating revenue opportunities from SME to Growth segments. The role sits within Airwallex Sales leadership and operates onsite in San Francisco, with alignment to the broader leadership in New York, San Francisco, or Austin.
Responsibilities
- Build and mentor a world-class team of SDRs responsible for US pipeline generation.
- Own SDR performance management, ensuring the team hits key metrics such as SQLs, SALs, and overall pipeline contribution.
- Design and implement robust handoff processes so SDR-generated leads are nurtured and converted by Account Executives.
- Provide structured training on regional market nuances, qualification criteria, and customer engagement best practices for SDRs.
- Establish a quality control framework with call reviews, messaging audits, and structured feedback loops.
Requirements
- 5+ years of experience in high-performance SDR/AE roles, including 2+ years in a leadership capacity managing SDR teams.
- Proven ability to hire, train, and develop top-tier sales talent.
- Strong understanding of B2B outbound prospecting, pipeline development, and effective SDR-to-AE handoffs.
- Familiarity with AI-powered sales engagement tools, CRM workflows, and automation strategies.
- Highly collaborative with excellent communication and stakeholder management skills.
What You'll Do
Lead a highly visible, goal-driven team that meets individual and collective quotas while qualifying revenue opportunities within the SME to Growth space. Your group will proactively generate new business by conducting strategic research and targeted outreach, fueling the sales pipeline and contributing to Airwallex's growth objectives. This position is a key component of Airwallex Sales leadership and is based in New York, San Francisco, or Austin.
Who You Are
- Minimum qualifications: 5+ years in high-performance SDR/AE roles, including 2+ years in a leadership role managing SDR teams; proven ability to hire, train, and develop sales talent; strong knowledge of B2B outbound prospecting, pipeline development, and SDR-to-AE handoffs; familiarity with AI-powered sales tools, CRM workflows, and automation; highly collaborative with solid communication and stakeholder management.
- Preferred qualifications: experience in fintech or the payments industry is a plus.
About Airwallex
Airwallex offers a unified payments and financial platform for global businesses. Our combination of proprietary infrastructure and software empowers well over 250,000 organizations worldwide, delivering solutions for accounts, payments, spend management, treasury, and embedded finance at scale. Founded in Melbourne, we operate with a team of more than 2,300 across 27 offices, valued at about US$11 billion and backed by leading investors including T. Rowe Price, Visa, Mastercard, Robinhood Ventures, Sequoia, Salesforce Ventures, DST Global, and Lone Pine Capital.
About the Team
The SME & Growth Business team at Airwallex is a collaborative group dedicated to helping small and medium-sized enterprises thrive in the global economy. We blend financial expertise with a growth mindset, working closely with clients to tailor cross-border payments solutions that unlock new revenue streams and simplify international operations.
Compensation
Salary: USD 180,000 to 300,000 per year.
Applicant Safety Policy
Airwallex will not request bank details, sensitive IDs, or any form of payment during the application process. Official communications come from an @airwallex.com address, and applications should be submitted through careers.airwallex.com or our official LinkedIn page. We do not accept unsolicited resumes from search firms unless a formal agreement exists.
Equal Opportunity
Airwallex is an equal opportunity employer. We evaluate candidates based on merit, qualifications, and talent, without regard to color, religion, race, national origin, sexual orientation, gender identity, disability, or any other protected status. If accommodations are needed due to a disability, please let us know.
