Business Development Representative

RDM Holding Company is hiring a Business Development Representative to support SERVPRO Team Miller in growing customer demand across an assigned territory in Miami, FL. This onsite role is focused on outreach, relationship development, and consistent performance against sales goals.

Role Focus

You will promote and sell SERVPRO services within a defined territory, with the goal of meeting or exceeding assigned sales targets. The position emphasizes identifying new prospects, building rapport with decision-makers, and executing the sales process from outreach through follow-up.

Key Responsibilities

• Promote and sell services in the assigned territory to meet or exceed assigned sales goals.
• Grow the customer base using a systematic prospecting and relationship-building process, including routine outreach, customer visits, and follow-up activities.
• Market SERVPRO services using materials such as SERVPRO® Key Differentiators and Emergency Ready Plan to communicate service benefits.
• Meet or exceed assigned sales quota by executing the sales cycle, scheduling closing appointments, maintaining assigned contact lists, participating in professional associations, hosting lunch-and-learns, and promoting continuing education (CE) courses.
• Complete Emergency Ready Profiles (ERPs) and discuss the benefits of emergency event preparation.
• Conduct objective-to-objective daily marketing contacts.
• Build strong customer relationships by educating them on why SERVPRO® is the best cleaning and restoration company in the world.
• Compile and maintain center of influence (COI) information, including identifying “Target 25” (Top 25 contacts to develop into clients).
• Provide and communicate clear and accurate pretesting, scoping of services, and job estimates.
• Monitor and follow up on assigned jobs to ensure customer needs are met.
• Set up and communicate one-on-one meetings (closing appointments) with COIs to encourage SERVPRO® referrals, working with owners and marketing managers.
• Increase sales territory revenue by consistently achieving territory goals.

Requirements

• 2+ years of progressively responsible business-to-business sales experience.
• Experience with sales and marketing within the service sector.
• Superb sales, customer service, administrative, verbal, and written communication skills.
• Strong business and financial background and a process-and-results-driven attitude.
• Working knowledge of current business software technologies.
• Bachelor’s degree in marketing or business, or equivalent experience.
• Ability to successfully complete a background check subject to applicable law.
• Remote work is not available for this position.

Location

• Miami, FL (onsite)

Benefits

• Competitive pay rate
• Opportunity to learn and grow