Construction Casework Business Development Manager
Job Description
Flairwood is hiring a Construction Casework Business Development Manager in Grand Rapids, MI to lead the Casework Team, foster contractor relationships, and serve as the primary liaison for clients and internal stakeholders, with 25-35% travel.
Responsibilities
- Lead the business operations end to end, aligning strategy, delivery, and outcomes across teams.
- Define success by tangible results and long term sustainability, not activity levels.
- Map process flows to identify bottlenecks, inefficiencies, and opportunities for improvement.
- Design and implement streamlined workflows to boost productivity and reliability.
- Evaluate bid invitations, architectural drawings, and specifications for casework and millwork offerings.
- Produce precise take-offs and prepare competitive bid proposals.
- Oversee shop drawing creation and approval, material samples, and order entry processes.
- Collaborate with manufacturing to track production schedules and ensure adherence to design details and shop drawings.
- Travel commitment of 25-35% of duties.
- Coordinate all on site activities, including delivery and installation.
- Manage the final punch list to ensure items are resolved to the client's satisfaction.
- Oversee final billing, lien waivers, and financial reconciliation.
- Lead post project reviews to identify lessons learned and best practices for future work.
- Prepare ongoing progress reports, status updates, and financial summaries for management.
Requirements
- Demonstrated ability to build and nurture channel relationships.
- Flexibility to motivate and coordinate internal and external teams.
- Solid knowledge of the construction industry.
- Ability to quickly learn about customers and partners in a competitive market.
- Understanding of construction processes.
- Skilled at reading and interpreting architectural drawings and specifications.
- Analytical ability for risk assessment and mitigation.
- Analytical capability for margin protection and profitability.
- Excellent verbal communication skills.
- Excellent written communication skills.
- Ability to convey technical information clearly to diverse audiences.
- Strong listening skills.
- Proven ability to manage multiple concurrent projects with meticulous attention to detail.
- Commitment to client satisfaction and building lasting professional relationships.
- Experience shifting from reactive bidding to proactive market positioning.
Benefits
- 401(k)
- 401(k) matching
- Dental insurance
- Disability insurance
- Employee assistance program
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Professional development assistance
- Vision insurance
What Success Looks Like
- Collaborates closely with the Manufacturing General Manager.
- Delivers profitable, controlled growth.
- Builds a scalable support team with strong contractor relationships.
- Ensures tight alignment across sales, construction support, and manufacturing functions.
Work Location
- In person
Compensation
- Salary: USD 80,000 – 110,000 per year
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