Managing Sales Director

Hands-on luxury sales leadership role overseeing a sales team in Sioux Falls, SD, blending personal selling with team development and strategic leadership, including succession planning.

Responsibilities

• Lead by example on clienteling, relationship building, and luxury sales execution while driving department revenue through personal selling and floor strategy to meet team goals.
• Collaborate with ownership on sales plans, forecasts, and growth strategies; set clear performance expectations, communicate goals, and hold the team accountable for results.
• Cultivate a customer-first culture; assist with complex, high-value sales and oversee special orders, custom jewelry projects, and repairs.
• Utilize POS, CRM, and inventory platforms to monitor floor performance, ensure transaction and cash-handling accuracy, and analyze key performance metrics.
• Develop individualized growth plans, provide ongoing performance feedback, and maintain a respectful, balanced environment that supports employee well-being.

Requirements

• 5–10 years of experience leading, training, and developing commission-based sales teams while maintaining strong personal sales performance.
• Luxury retail expertise in jewelry or premium sectors (watches, high-end fashion, automotive, or hospitality) is strongly preferred.
• Proficiency with retail POS systems, CRM platforms, and inventory management software.
• Demonstrated history of meeting or exceeding personal and team sales goals.

Technologies

• POS systems
• CRM platforms
• Inventory management software

Benefits

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Health insurance
• Paid time off
• Parental leave
• Retirement plan
• Vision insurance

Pay

• $50,000.00 - $65,000.00 per year

Work Location

• In person

Our Culture

Built on honesty, discovery, smiles equal success, and family. We are a family-oriented, luxury environment seeking a calm, emotionally intelligent leader to elevate the team.

The Opportunity

This is a hands-on sales leadership role that blends personal selling, team development, and strategic leadership. You will lead by example on the sales floor, actively contributing to revenue goals while coaching and mentoring an Assistant Manager and the sales team. A key objective is succession planning to prepare future leadership while maintaining a high performing sales culture.

Who You Are

• A sales leader and coach who is passionate about delivering results personally while helping others maximize their potential.
• Emotionally intelligent and calm, bringing a steady, structured presence to the sales floor without creating pressure or fear.
• A collaborative team player who believes in shared wins and consistent coaching over lone-wolf approaches.
• Data-informed, using metrics and KPIs to guide behavior and staff development rather than relying on numbers alone.

Qualifications

• 5–10 years of leadership experience guiding, training, and developing commission-based sales teams while maintaining strong personal sales performance.
• Experience in jewelry or premium luxury sectors is strongly preferred.
• Proficiency with retail POS systems, CRM platforms, and inventory management software.
• Proven ability to meet or exceed personal and team sales goals.

Application Question(s)

• Are you able to demonstrate 5+ years of experience leading and developing a commission-based sales team in luxury or premium retail?
• Do you have hands-on experience tracking retail KPIs and using them to coach sales staff?
• Can you show a history of achieving personal sales goals while leading by example on the shop floor?