Flexport is seeking a Senior Business Development Manager, Control Tower to drive pipeline, award conversion, and revenue growth for the Control Tower business across the Central region. Based in Chicago, IL, this role functions as a Control Tower subject matter expert embedded in the sales process, owning regional growth and helping convert deals into profitable, retained customers.
Key Responsibilities
- Own Central region growth by driving customer count, Control Tower volume, and profitability across your sales regions.
- Partner with Account Executives by joining customer calls, coaching deal strategy, and acting as the Control Tower expert throughout the sales cycle.
- Solution around the customer supply chain by understanding current workflows, systems, and staffing to shape the right fit for order management, booking management, buyer's consolidation, or supply chain optimization.
- Build an ROI case using customer current software costs, headcount, and process data to quantify savings and demonstrate the value of switching to Flexport.
- Lead commercial strategy for Control Tower deals, focusing on winning while protecting margin so closed business is profitable for Flexport.
- Demo the technology to show AEs and prospects how Control Tower works and how it differentiates from point solutions and manual processes.
- Translate contracts into operational SOPs by assisting with SOP generation and implementation for solutions created and deals closed.
- Convert awards into attainment by staying engaged after deal close so awarded volume ships and attainment is protected against the original award.
Required Qualifications
- 6+ years of quota-carrying sales or business development related experience, ideally in supply chain, logistics, or supply chain software.
- Consultative selling experience with comfort running a longer, value-based sales cycle rather than a transactional one.
- Working knowledge of supply chain operations, including order management, booking and vendor management, buyer's consolidation, and how shippers manage inbound freight today.
- ROI and business case fluency to translate current-state costs and workflows into quantified savings.
- Strong presence with AEs and customers, including the ability to coach sales teams internally and present technology directly to prospects and executives.
- Location and travel: based in Chicago, IL preferred, with flexibility to travel up to 25% to customers across the Midwest and South.
- Education: Bachelor's degree; MBA or equivalent operating experience welcome.
The Opportunity
This role supports Flexport's Control Tower business across the Central region, driving pipeline, award conversion, and revenue growth. The position sits in Chicago with travel to customers across the territory when needed (up to 25%).
Flexport's Control Tower provides a single system for order management, booking management, buyer's consolidation, and supply chain optimization. As the Control Tower subject matter expert embedded in the sales motion, you will work with Account Executives and sales leadership to run customer conversations, shape the appropriate solution, demo the technology, and price Control Tower deals to win without sacrificing margin.
The selling motion is consultative and value-based, with a longer cycle than a typical transactional deal.
Why This Role
Control Tower is one of Flexport's fastest-growing product lines. You will help grow adoption among manufacturers, retailers, and distributors in the Central regions that need improved ways to manage bookings, consolidate orders, and run their supply chain.
You will set the playbook for how Flexport wins Control Tower business across the Central regions by partnering with AEs to convert pipeline into awards, and awards into customers who continue to grow and retain over time.
Compensation
USD 147,840 - 184,800 per year.
Location
Chicago, IL (onsite)
