Bilingual Business Development Representative
Job Description
The Business Development Representative (BDR) is responsible for selling POOLCORP’s value proposition to customers across pool builders, service providers, and retailers. This onsite role in Hialeah, FL focuses on prospecting, scheduled sales activity, product demonstrations, and ongoing customer support to drive retention, revenue, and sales growth.
Key Responsibilities
- Create and execute a territory sales strategy to increase sales and profits across key, opportunity, new, and existing customer segments.
- Prospect and generate leads using cold calling, networking, referrals, and online research, including timely follow-up on qualified leads.
- Build and maintain customer relationships by understanding business needs, supporting customers, and serving as a trusted advisor over time.
- Plan and conduct a minimum number of daily scheduled sales calls with defined objectives for the assigned book of business.
- Travel within the designated territory to deliver sales presentations and product demonstrations, proactively providing solutions aligned to customer needs.
- Negotiate terms, close sales, and provide post-sale support, including resolving customer concerns to ensure satisfaction.
- Coordinate sales activities with corporate marketing initiatives and incentives.
- Attend industry events, trade shows, and networking opportunities to expand the customer base and stay current on market trends.
- Provide quotes and product data promptly and accurately.
- Develop relationships with POOLCORP region and division leadership, including Sales Center, Region, and Division Managers, as well as vendor representatives to achieve individual and broader goals.
- Maintain complete and timely customer records in the Customer Relationship Management (CRM) system, including required reports and call records.
- Conduct ongoing research and analysis to stay informed on competitor activities, market conditions, and industry trends.
Required Qualifications
- Bilingual fluency in Spanish and English.
- At least 2 years of professional-level business-to-business sales experience.
- Proven sales success in a wholesale distribution environment.
- Ability to cold call prospective clients.
- Strong interpersonal and communication skills, with demonstrated ability to build trust and long-term relationships.
- Knowledge of industry products and distribution processes.
- Self-motivation and capability to work independently.
- A working knowledge of one or more product lines such as pool related equipment, plumbing supplies, tile, decking, exterior lighting, patio furniture, construction materials, building supplies, chemicals, landscaping or irrigation supplies, HVAC supplies, or similar tangible goods.
- Proficiency with Microsoft CE or other CRM and the Microsoft Suite (Outlook, PowerPoint, Word, Excel).
- Familiarity with Prelude or similar inventory management software is preferred.
- Valid driver’s license with a satisfactory driving record, with no more than 2 violations within 3 years, and willingness to travel regularly within a designated area.
- Occasional ability to lift and move up to 75 pounds in the Sales Center or on a customer site.
- Applicant must be 21 years of age or older.
Technologies
- Spanish, English
- Microsoft CE
- CRM
- Microsoft Suite (Outlook, PowerPoint, Word, Excel)
- Prelude
Compensation and Location
- Location: SCP Distributors - 0D5 - 11920 SW 128th Street Miami, FL 33186, supporting the Miami-Dade and Monroe counties (onsite).
- Pay: $60,000–$75,000 annually, based on experience, plus bonus opportunities.
Benefits
- Medical, Dental, Vision, and Prescription Drug coverage with Flexible Spending Accounts and Wellness Programs
- 401(k) with generous company match
- 13 days of paid time off (PTO) and 8 paid holidays (PTO increases with tenure)
- 100% employer paid Life Insurance and Long-Term Disability Insurance
- Paid Parental Leave
- Fully Funded Tuition Education Programs
- Bonus Programs including Employee Recognition and Referrals, Summer Madness, and Annual Performance
- Employee Stock Purchase Plan
- Employee Discounts and additional benefits
Additional Notes
- Bilingual, military, military spouses, and veteran applicants are strongly encouraged to apply, and the company will support individuals during duty or with transition into civilian professions.
- All offers to external candidates are contingent upon successful completion of pre-employment drug testing.
- This position is considered safety-sensitive, including tasks or duties that could affect the safety and health of the employee or others.