The Sales Manager at Hutton Hotel in Nashville, TN, onsite, is responsible for soliciting new business, negotiating contracts, and driving revenue in coordination with the Director of Sales, including cross-segment selling to maximize hotel performance.
Responsibilities
- Employ market analysis tools and firsthand observations to assess competitive dynamics, monitor trends, and identify client needs.
- Actively pursue new business from prospects using proven sales methods aligned with the hotel brand and vision.
- Collaborate with the Director of Sales and fellow Sales Managers to achieve revenue and market share targets, supporting cross-segment selling as needed.
- Oversee the client contract lifecycle, including negotiation, terms, and supplemental solution proposals, ensuring all data required for execution and billing is captured.
- Coordinate and conduct site tours to highlight features that meet client needs and enhance overall satisfaction.
- Maintain purposeful communication and build enduring relationships with clients to uncover expectations and latent needs.
- Promote brand loyalty programs, drive participation, and present suitable rate packages and upgrades when appropriate.
- Liaise with hotel departments to ensure timely delivery of client expectations, fulfillment of needs, and resolution of issues.
- Maintain a professional demeanor aligned with the hotel brand and company standards.
Requirements
- Minimum of 2 years of sales experience, preferably in hotels or related fields.
- 4 year degree in hospitality management or sales preferred, or equivalent experience and education.
- Strong verbal and written communication skills, including electronic correspondence.
- Ability to speak, read, and write in the workplace's primary language.
- Full-time work entails 8 or more hours per day at a desk/computer, with standing and walking during the day as needed.
- Ability to lift, lower, and maneuver up to 10 pounds occasionally.
- Manual dexterity and repetitive motions are required throughout the workday.
Benefits
- Free downtown parking and shift meals.
- Insurance enrollment is available from day one.
- Paid time off accrual begins on day one.
- Holiday pay is available from day one.
- 401(k) enrollment after 30 days.
- Hotel and travel discounts at select regional locations.
- Promotional opportunities within the organization.
ABOUT THIS JOB...
Sales Managers are the energetic, positive, tenacious, and competitive drivers behind hotel revenue generation. They actively solicit new business, negotiate contracts, communicate client needs, and cultivate repeat business. To reach ambitious goals, Sales Managers employ a range of sales strategies. The primary focus is identifying prospective clients, negotiating effectively, presenting complete solutions, and supporting client needs throughout the process to secure repeat engagements.
ABOUT FIRST HOSPITALITY...
First Hospitality, founded in 1985 and based in Chicago, is a hotel development, investment, and management company committed to creating value through excellence and a willingness to innovate. The firm seeks to attract a diverse, high-performing workforce and fosters an inclusive environment that respects differences and promotes collaboration, flexibility, and fairness. Equal Opportunity Employer.
