Residential Sales Manager

ADT Security Services is hiring a Residential Sales Manager to lead residential sales in the Nashville, TN market and coach a team to grow profitable, customer-focused revenue.

Responsibilities

• Lead sales teams within defined territory or region(s), selling diverse products to higher end consumers while maximizing recurring revenue contribution and profitable installation dollars
• Maintain strong knowledge of connected home type product and services; understand and explain Residential Integrated Products & Services
• Implement and administer residential consumer sales programs to maximize profitable opportunities
• Collaborate with local ADT installation management to support effective completion, while maximizing customer satisfaction and profitability
• Mentor, develop, motivate, and coach Sales Representatives; communicate results and job expectations regularly
• Develop sales team performance metrics, monitor outcomes, and provide performance feedback and recommendations to improve effectiveness
• Conduct annual performance reviews/appraisals
• Participate in recruiting activities to select and hire new Sales Representatives as required
• Create organic self-generated lead programs and train representatives to work closely with defined GOLD promoters to enhance self-generation contribution
• Conduct ride-alongs and monitor progress of new and existing representatives
• Ensure adherence to current ADT policies, procedures, products, programs, pricing, budget, technologies, and services through timely communications
• Hold regular sales meetings with Sales Representatives, at minimum on a weekly basis
• Resolve issues through collaboration across all levels, including executives and installers
• Model and champion ADT values by creating a safe environment for discussion and resolution of values-related issues and concerns
• Work in a dynamic, collaborative environment with customers and coworkers
• Drive as needed to perform job responsibilities

Requirements

• Highly motivated, technically skilled, customer-focused individuals who want to be part of a winning team
• Bright and assertive