Retail Sales Manager

The Retail Sales Manager at Dobbs Tire And Auto Centers leads day-to-day retail sales in a fast-paced automotive service environment, balancing customer service, sales execution, and showroom and shop organization to support store goals.

Key Responsibilities

• Welcome customers and evaluate tire and automotive service needs using a professional, customer-focused approach.
• Recommend and sell tires, services, and accessories based on customer requirements and established sales goals.
• Handle sales transactions accurately and efficiently across retail, wholesale, and national accounts.
• Oversee shop workflow to support service sales while aligning staffing, equipment availability, and time constraints.
• Monitor inventory levels, assist with tire stocking, and help keep point-of-sale displays organized and visually appealing.
• Complete daily opening and closing duties, including safe deposit handling and basic shop support tasks such as occasional tire mounting and balancing.
• Lead by example to maintain a clean, organized, and customer-friendly showroom and service area.
• Use strong multitasking skills to manage customer interactions, sales activity, and operational priorities at the same time.
• Apply automotive product knowledge to support tire selection, alignment-related needs, and general vehicle maintenance recommendations.

Required Qualifications

• A strong belief in safety, with an expectation to be Being Safe 100% of the time.
• Alignment with the company mission, vision, and values.
• Strong work ethic with a commitment to results.
• Ability to work as a team player and adapt to diverse team members.
• Capability to perform in a fast-paced, high-volume environment.
• Excellent verbal and written communication skills.
• High level of time management, accountability, and prioritization.
• Ability to stay organized, solve problems, and take a solution-oriented approach.
• Self-motivated and goal-oriented, with drive to accomplish department goals.
• Critical thinking skills with a strong attention to detail.
• Highly customer-centric with strong relationship-building ability.
• Motivation to meet and exceed sales goals while promoting company products and services.
• Ability to manage multiple priorities, including customer service, sales transactions, and workflow coordination.
• Ability to work closely with technicians, service advisors, and management to support smooth operations.

Work Environment and Physical Demands

• Fast-paced automotive service environment.
• Frequent exposure to varying temperatures due to shop conditions.
• Extended periods of standing, bending, and lifting tires or equipment.
• Adherence to all safety procedures and correct use of personal protective equipment (PPE).

Additional Details

• Title: Retail Sales Manager
• Classification: Exempt
• Location: Maryland Heights, MO (onsite)
• Compensation: USD 33,000 - 65,000 per year
• Minimum Experience: 1 years

Experience and Education

• Minimum 1 year of experience in retail sales management.
• Automotive repair industry experience is preferred.
• Valid Drivers’ License Required.

Equal Opportunity Employer

Driven by Dobbs is an equal opportunity employer. All candidates agree to complete a selection assessment and pre-employment screenings.