Retail Sales Manager

Retail Sales Manager will lead day-to-day sales execution and customer experience in a fast-paced automotive service setting at Dobbs Tire And Auto Centers in Eureka, MO (onsite).

Responsibilities

• Greet customers and assess tire and automotive service needs using a professional, customer-focused approach.
• Recommend and sell tires, services, and accessories aligned to customer requirements and store sales goals.
• Manage retail, wholesale, and national account sales transactions accurately and efficiently.
• Oversee shop workflow to balance service sales with available staff, equipment, and time.
• Track inventory levels, assist with tire stocking, and maintain clean, organized point-of-sale displays.
• Complete daily opening and closing duties, including safe handling of deposits and basic shop support tasks (including occasional tire mounting and balancing).
• Lead by example to support a clean, organized, customer-friendly showroom and service environment.
• Use strong multitasking skills to manage customer interactions, sales activity, and operational priorities at the same time.
• Apply automotive product knowledge to help customers with tire selection, alignment needs, and general vehicle maintenance recommendations.

Requirements

• Safety-first mindset: Being Safe 100% of the time is the expectation.
• Minimum 1 year of experience in retail sales management.
• Automotive repair industry experience is preferred.
• Valid Drivers’ License Required.

Work Environment

• Fast-paced automotive service environment.
• Frequent exposure to varying temperatures due to shop conditions.
• Extended periods of standing, bending, and lifting tires or equipment.
• Adherence to all safety procedures and correct use of personal protective equipment (PPE).

Success Factors

• Safety-first mindset: Being Safe 100% of the time is the expectation.
• Alignment with company mission, vision, and values.
• Strong work ethic with a commitment to results.
• Strong team player who can adapt to diverse team members.
• Ability to perform in a fast-paced, high-volume environment.
• Excellent verbal and written communication skills.
• Strong time management, accountability, and prioritization skills.
• Ability to stay organized, problem solve, and be solution oriented.
• Self-motivated, goal-oriented, and driven to meet department goals.
• Strong critical thinking and attention to detail.
• Highly customer-centric approach and relationship-building ability.
• Motivation to meet and exceed sales goals while promoting company products and services.
• Ability to manage multiple priorities, including customer service, sales transactions, and workflow coordination.
• Works closely with technicians, service advisors, and management to support smooth operations.
• Efficiently coordinates customer service, sales, and workflow in a fast-paced environment.

Location: Eureka, MO (onsite) | Compensation: USD 45,000 - 65,000 per year | Minimum Experience: 1 year