Sales Manager

Peter Levi Plumbing, Heating, Cooling, and Drains is seeking an experienced Sales Manager to lead and develop sales technicians across multiple service lines in Novato, CA. This onsite role focuses on driving revenue performance, coaching in the field, and supporting an excellent customer experience while meeting established growth goals.

Role Responsibilities

• Lead, coach, and develop technicians to consistently reach sales and customer service goals.
• Drive revenue growth by managing key performance indicators including average ticket, close rate, memberships, financing, and overall sales performance.
• Track daily and weekly sales metrics, identify trends, and apply coaching strategies to improve results.
• Conduct ride-alongs, provide in-field coaching, and deliver ongoing sales training focused on customer communication, option-based selling, and closing techniques.
• Review estimates, pricing, and proposals to support accuracy, profitability, and competitive positioning.
• Partner with Dispatch, Customer Service, and Operations teams to maximize booked calls, lead conversion, and scheduling efficiency.
• Recruit, hire, onboard, and develop top-performing technicians while building a culture of accountability, teamwork, and continuous improvement.
• Address customer concerns professionally to maintain exceptional customer satisfaction and long-term relationships.
• Ensure sales activities comply with company policies, safety standards, and applicable codes and regulations.
• Attend leadership meetings and support strategic planning and other initiatives tied to company growth.

Required Qualifications

• Residential Plumbing, HVAC, or home service sales experience will receive first consideration.
• Proven ability to coach teams to achieve revenue and performance goals.
• Strong understanding of service sales, memberships, financing, and customer experience.
• Excellent leadership, communication, coaching, and conflict resolution skills.
• Experience analyzing KPIs and using data to improve team performance.
• Ability to recruit, develop, and retain high-performing employees.
• Strong organizational skills with the ability to manage multiple priorities in a fast-paced environment.
• Valid driver’s license with an acceptable driving record.

Compensation

$125,000 - $200,000 per year including bonus + commission.

Benefits

• Paid Medical Plan for you and your family
• Dental and Vision plans available for you and your family
• 401k Retirement Plan with up to 4% company match
• Life insurance and accident insurance
• Special Program Options: HSA & EAP
• Referral Bonuses, Loan Program, and Employee Discounts Program
• Ongoing Training for your Professional Development & Life Skills Courses
• Company issued iPhone
• Fun company sponsored events with lots of giveaways
• Working in an energetic, collaborative, and fun environment

Location and Work Setup

Novato, CA (onsite)

Technology

• iPhone