Wireless Sales Manager

OSL Retail Services Inc is hiring a Wireless Sales Manager to lead wireless kiosk operations at a Walmart Canada location in Belle Vernon, PA (onsite).

Responsibilities

• Manage daily wireless department operations to support smooth, efficient service delivery
• Lead and supervise a team of sales associates, including scheduling, training, and performance evaluation
• Drive wireless sales targets and performance goals through coaching, motivation, and sales execution
• Maintain strong product and service knowledge and ensure the team stays informed
• Monitor inventory levels and ensure products are stocked and displayed per company standards
• Handle customer inquiries and resolve issues to uphold high customer satisfaction
• Run regular team meetings for updates on sales targets, promotions, and operational changes
• Review sales figures, forecast future sales, and adjust strategies based on market trends
• Coordinate with marketing to implement promotional campaigns and sales initiatives
• Ensure adherence to company policies, procedures, and applicable legal regulations
• Manage the department budget, including labor costs, supplies, and other expenses
• Maintain cleanliness and organization in the sales area to support a positive shopping experience
• Report to upper management on sales results, customer issues, and overall department performance
• Perform other duties as needed

Requirements

• Full-time role with schedule flexibility, including days, evenings, and weekends
• Retail management experience in wireless or electronics
• Proven ability to improve team performance, deliver sales results, and maintain service quality
• Strong communication and presentation skills for leadership and customer interactions
• Excellent customer service skills with a proactive, detail-oriented, problem-solving approach
• Ability to lift 30-50 pounds
• Capability to stand or walk for extended periods during shifts

Technologies

• Dailypay
• Wisely
• OSL People and Culture Programs
• AI-based tools

Benefits

• Competitive base salary, commissions, and quarterly performance bonuses
• Employee discounts, including up to 50% off wireless services
• RRSP matching
• Earn 50-65k annually, with potential to make more
• Paid vacation
• Comprehensive training and career development opportunities
• Employee Assistance Program
• Participation in OSL People and Culture Programs, including OSL Cares and the Women's Empowerment Mission
• Daily access to earnings through Dailypay & Wisely cards
• Various discount programs

Core Attributes

• Leadership Skills to inspire a team, achieve sales targets, and deliver customer service
• Technical Acumen to understand wireless technology, products, and industry trends
• Sales Proficiency in sales strategy execution, goal-setting, and revenue growth
• Customer Focus through attentive service and prompt issue resolution
• Communication Skills for clear, effective verbal and written communication
• Problem-Solving Skills to address issues quickly in a fast-paced environment
• Adaptability to adjust strategies to market and operational changes
• Organizational Skills to manage multiple tasks and prioritize effectively

Preferred

• Proven experience managing budgets, forecasting sales, merchandising, and retail metrics
• Experience with recruitment, coaching, HR, and Canadian employment standards

About Our Company

• Personalized in-store and online LMS training
• Partnerships with educational institutions like Franklin University
• Daily access to earnings through Dailypay & Wisely cards
• Various discount programs