Director Business Development

Starlite Recovery Center seeks an experienced Director of Business Development to grow service lines by developing and retaining referral partnerships.

Responsibilities

• Partner with hospital discharge planners, social workers, case managers, physicians, management, and education staff to build new referral sources.
• Work with facility and division sales leadership to support organizational mission and revenue goals by selling service line attributes, processes, and outcomes to consumer, physician, and market facility groups or individuals.
• Collaborate with hospital teams and inpatient unit and education staff to generate referral sources.
• Evaluate, analyze, and interpret market utilization data for facility service lines in collaboration with facility and division leaders.
• Build strong relationships with admissions and intake.
• Develop and implement a comprehensive internal and external marketing plan designed to increase facility revenues and profits.
• Identify referral priorities and align them with the organization’s vision and strategic goals.
• Document all referral and business development activity promptly in Customer Relationship Manager (Salesforce).
• Analyze market demographics, including population, age, gender, race, and projected trends for patient populations.
• Collaborate with division/market physician services, facility leaders, and medical staff leadership to develop sales and retention strategies for facility services.
• Execute referral and retention plans effectively, continuously adjusting strategies to improve outcomes for referral sources and the facility.
• Close new referral sources and conduct face-to-face meetings to ensure a clear understanding of available services; complete follow-up meetings as needed.
• Prepare and present regular reports highlighting trends, additional referral opportunities, and obstacles to retention and growth.
• Manage department operations through hiring, development, training, performance management, and team communication.
• Perform other functions and tasks as assigned.

Requirements

• Bachelor’s degree required; Master’s degree preferred.
• Experience may be accepted in lieu of degree as approved by the VP Business Development.
• 5+ years of related experience in a healthcare business development role required.
• 1+ year of supervisor experience required.
• Must have and maintain a valid driver’s license, maintain automobile insurance, and have access to an automobile where required by the facility.

Technology

• Customer Relationship Manager (Salesforce)

Benefits

• Medical, Dental, and Vision Insurance coverage
• Health Savings Account (HSA) and Flexible Spending Account (FSA) options
• Company-paid Basic Life & AD&D insurance
• Disability benefits
• 401(k) Retirement Plan with a company match
• Employee Assistance Program (EAP) and Employee Discount Program
• Paid Holidays
• Paid Time Off (PTO)
• Tuition Reimbursement opportunities for career advancement

Purpose

• Grow service lines defined by management by developing and retaining referrals from physicians and other non-physician referral sources.