Event Sales Manager

Join The Beekman Arms in Rhinebeck, NY as an Event Sales Manager on an onsite team focused on turning guest inquiries into smooth, well-executed events. In this role, you’ll drive event sales while coordinating planning details, maintaining accurate event records, and supporting outreach and upselling.

You’ll manage the full booking funnel and keep key systems updated, including inquiry tracking, catering offerings, and event documentation. Using customer service, budgeting, organization, and negotiation skills, you’ll help ensure clients get what they need while supporting strong event outcomes.

Responsibilities

• Respond to guest inquiries across phone, email, in-person, and through WeddingPro, and log guest details, contact method, and booking status in the Inquiry Log.
• Create and keep catering menus and event packages current.
• Maintain up-to-date information in Event Temple, including client account information, menus, and packages.
• Create BEOs for each event and track event status through the booking funnel.
• Stay in contact with guests through booking and up to event execution, including handoff between MOD and the guest for high-profile events such as weddings.
• Collect required deposits and record transactions in the deposit Log.
• Produce event-specific print materials, including limited menus, seating charts, and name cards.
• Provide current BEOs at weekly meetings for all events.
• Create conference center floor plans with setup instructions for maintenance and housekeeping.
• Send final invoices to Tavern Management using guest-provided payment information ahead of each event.
• Review final payments, log results in Event Temple, and help resolve payment disputes involving Tavern Management and/or guests.
• Follow up after events to address criticism or complaints, and share updates with the relevant department heads.
• Coordinate with entertainment and other vendors for in-house events, including load-in scheduling, arranging staff meals when applicable, and documenting payment rates and terms on BEOs.
• Quote and coordinate rentals with vendors, including pick-up and drop-off logistics and notifying relevant department heads.
• Quote and coordinate outside goods such as cakes and pastries with vendors, including pick-up and drop-off logistics and notifying relevant department heads.
• Work closely with the Hotels Group Sales Coordinator on room blocks and events.

Requirements

• 2+ years of proven experience in event planning and event management.
• Strong customer service and communication skills.
• Excellent time management and organizational abilities.
• Proficiency in budgeting and financial oversight.
• Negotiation and marketing skills, including upselling techniques.
• Relevant experience in hospitality, catering, and guest services.
• Familiarity with MailChimp for event marketing and communication.

Technologies

• Event Temple
• MailChimp

Compensation and Benefits

• Salary: USD 60,000 - 66,000 per year
• Flexible schedule
• Health insurance
• Paid time off