General Sales Manager

LAIRD NOLLER AUTOMOTIVE INC is hiring an experienced General Sales Manager to oversee daily sales operations and drive dealership performance in Lawrence, KS.

Responsibilities

• Lead, coach, train, and hold the sales team accountable
• Drive new and pre-owned vehicle sales volume
• Structure and desk deals while balancing gross, volume, and customer experience
• Monitor day-to-day, weekly, and monthly sales performance
• Set individual and department goals and ensure follow-through
• Run effective daily sales meetings
• Manage CRM activity, including lead response, appointments, follow-up, and closing performance
• Track traffic, closing ratios, lead sources, and salesperson productivity
• Ensure every opportunity is properly worked and followed up
• Recruit, onboard, train, and develop sales professionals
• Partner with Finance to improve deal flow, profitability, product penetration, and funding
• Support inventory management including aging, pricing, merchandising, and turn
• Review trades and support vehicle appraisals
• Identify aged inventory and develop strategies to move it
• Maintain strong relationships with lenders, vendors, and manufacturer representatives as appropriate
• Ensure dealership and manufacturer processes are followed
• Maintain high standards for compliance, documentation, and customer treatment
• Address customer concerns quickly and professionally
• Collaborate with Fixed Operations, Accounting, Marketing, and executive leadership
• Help develop advertising, sales events, inventory strategies, and monthly sales plans
• Provide accurate and timely reporting to executive leadership
• Create a culture focused on urgency, accountability, teamwork, and performance

Requirements

• Automotive sales management experience
• Proven ability to lead and develop a sales team
• Understanding of dealership financials and how volume, gross, expenses, and net profitability connect
• Ability to desk and close deals effectively
• Understanding of both new and used vehicle operations
• Comfort managing inventory and aging
• Knowledge of CRM processes and lead management
• Ability to use numbers and reporting to manage performance
• Capable of holding people accountable while maintaining a positive culture
• Strong communication skills with employees, customers, and executive leadership
• Competitive, organized, energetic, and results-driven
• Ability to make decisions and solve problems without constant direction
• Willingness to lead from the front and jump in wherever needed
• Physical ability to frequently sit, stand, walk, talk, hear, and use hands and fingers to operate computers, phones, and other office equipment
• Ability to move throughout the showroom, sales offices, dealership property, and vehicle inventory areas during the workday
• Ability to enter and exit passenger vehicles, SUVs, and trucks
• Occasionally bend, stoop, reach, crouch, or kneel while inspecting or evaluating vehicles
• Occasionally lift, carry, push, or move items up to approximately 25 pounds
• Safely operate motor vehicles as required for vehicle appraisals, inventory movement, customer assistance, or other dealership business
• Ability to work indoors and outdoors and tolerate varying weather conditions when inspecting vehicles or working on dealership lots
• Maintain visual and auditory ability necessary to perform job duties and communicate effectively
• Must be able to pass drug screen, background check, and MVR

Compensation

• Salary range: USD 10,000 - 20,000 per yearly
• Competitive management compensation
• Performance-based earning potential

Benefits

• Medical, dental, vision, and other benefits
• 401(k)
• Paid time off
• Employee vehicle benefits
• Established dealership and recognizable local brand
• Experienced executive leadership and departmental support
• Opportunity for continued advancement within the Noller organization

What Success Looks Like

• Build a consistent, profitable sales department
• Know where the department stands every day, not only at month-end
• Track the numbers, inventory, pipeline, and where deals stall
• Support each team member with clear actions to improve performance
• Celebrate wins, address problems quickly, develop people, and continuously move the department forward