Retail Sales Manager

The Retail Sales Manager at Dobbs Tire And Auto Centers oversees daily retail sales execution in a fast-paced automotive service setting. The role focuses on customer needs assessment, tire and service recommendations, accurate sales transaction handling, and coordination of shop workflow to support store performance goals.

Key Responsibilities

• Welcome customers and professionally evaluate tire and automotive service needs.
• Recommend and sell tires, services, and accessories aligned with customer requirements and store sales goals.
• Manage sales transactions across retail, wholesale, and national accounts with accuracy and efficiency.
• Oversee shop workflow to balance service sales with available staff, equipment, and time.
• Track inventory levels, assist with tire stocking, and maintain organized, attractive point-of-sale displays.
• Complete daily opening and closing duties, including safe handling of deposits, along with basic shop support tasks such as occasional tire mounting and balancing.
• Lead by example to maintain a clean, well-organized, customer-friendly showroom and service environment.
• Demonstrate strong multitasking to manage customer interactions, sales activity, and operational priorities at the same time.
• Use automotive product knowledge to support tire selection, alignment needs, and general vehicle maintenance recommendations.

Requirements

• A strong belief in safety, with an expectation to “Be Safe 100% of the time.”
• Alignment with the company mission, vision, and values.
• Strong work ethic with a commitment to results.
• Ability to function as a team player and adapt to diverse team members.
• Capability to work in a fast-paced, high-volume environment.
• Excellent verbal and written communication skills.
• High level of time management, accountability, and prioritization.
• Organized approach, problem-solving ability, and a solution-oriented mindset.
• Self-motivated, goal-oriented drive to accomplish department goals.
• Strong critical thinking and a high attention to detail.
• Highly customer-centric behavior and the ability to build strong relationships.
• Motivation to meet and exceed sales goals while promoting company products and services.
• Ability to manage multiple priorities including customer service, sales transactions, and workflow coordination.
• Ability to work closely with technicians, service advisors, and management to support smooth operations.
• Minimum of 1 year of experience in retail sales management.
• Automotive repair industry experience is preferred.
• Valid Drivers’ License Required.

About Dobbs Tire And Auto Centers

Driven by Dobbs, the family of brands brings together Dobbs Tire and Auto Centers and Conrad’s Tire Express & Total Car Care. The organization supports premier service through ongoing investment in training, development, safety, and team wellbeing, and maintains community involvement beyond the shop.

Mission

• To be the leader in the automotive tire and service aftermarket industry in every market that we operate in, providing premier service to our guests.

Success Factors

• A strong belief in safety, with an expectation to “Be Safe 100% of the time.”

Work Environment

• Fast-paced automotive service environment.
• Frequent exposure to varying temperatures due to shop conditions.
• Extended periods of standing, bending, and lifting tires or equipment.
• Requires adherence to all safety procedures and proper use of personal protective equipment (PPE).

Additional Hiring Information

Driven by Dobbs is an equal opportunity employer. All candidates agree to complete a selection assessment and pre-employment screenings.

Location and Salary

• Location: Maryland Heights, MO (onsite)
• Salary Range: USD 33,000 - 65,000 per yearly
• Minimum Experience: 1 years