Sales Manager (Hands-On Closer)

Granite Empire of Cincinnati is seeking a hands-on Sales Manager to lead our West Chester showroom-based team. This role blends strategic leadership with direct closing, requiring you to coach reps, manage daily sales activity, and personally drive revenue through high-ticket deals. You’ll oversee CRM discipline, run daily meetings, and ensure the pipeline remains healthy and productive.

Responsibilities

• Close your own deals drawn from showroom and inbound leads
• Track and manage all activity inside the CRM on a daily basis
• Lead daily sales meetings and maintain accountability across the team
• Train new hires and elevate existing reps
• Recruit and replace underperforming performers
• Assist sales reps in closing deals on the spot
• Handle escalated customer situations and complaints
• Maintain follow-ups, pipeline visibility, and performance metrics

Requirements

• Minimum 5 years of experience as a Sales Manager or a team lead
• Background in high ticket sales such as home improvement, construction, or related fields
• Strong closer who can sell as well as manage
• Experience managing a CRM and sales pipelines
• Ability to train, enforce structure, and hold team members accountable
• Comfort with hiring and firing decisions
• High ownership mindset

Technologies

• CRM

Benefits

• Strong lead flow
• Clear structure and expectations
• Real earning potential
• Long-term stability in a growing company

What you will be working with

• Hot inbound leads (no cold calling)
• Established showroom with steady traffic
• Proven sales process
• High-ticket products (kitchens, cabinets, countertops)
• Fast sales cycle

Who this is not for

• Managers who only supervise but do not sell
• People without leadership experience
• Candidates looking for a low-pressure environment

Pay

Base salary: $65,000 plus commissions. Total potential: $80,000 - $120,000 per year.

Application Question(s)

• With approximately 30–40 inbound leads per month per representative, what CRM system and process would you implement to ensure no lead is lost and deals close quickly?
• Describe your most recent sales team, including industry, team size, and your personal monthly sales versus the team's monthly total, with exact figures.
• Share a real example where you helped a rep close a deal the same day. What did you say or change that influenced the customer decision?

Work Location

In person, West Chester, Ohio