Sales Manager

Century Business Products Inc. is seeking a Field Sales Manager to lead a direct sales team in Rapid City, SD. In this onsite role, you will be responsible for hitting sales objectives while guiding, training, and developing your team to support the company’s sales process and revenue growth across assigned markets.

What you’ll do

• Manage all aspects of running an efficient sales team, including hiring, supervising, coaching, disciplining, and motivating.
• Lead creative and innovative approaches to market the company’s products and services.
• Work with the Sales Operation Manager to proactively inspect sales activity and effort, ensuring individual performance meets or exceeds company expectations for quality and quantity.
• Support the evolution, integration, and implementation of sales system processes to align with rapid growth, revenue attainment, and market development objectives.
• Spend quality time in the field coaching the team on prospecting activities, sales skill building, closing skills, and the Solution Sales process.
• Lead field forecasting efforts for your team, ensuring forecasts are completed and updated weekly.
• Engage and assess customer requirements and satisfaction by connecting with key accounts through assigned sales personnel, establishing consistent, management-level rapport with clients.
• Direct and support the consistent implementation of company initiatives.
• Collaborate with CSO and the Sales Operation Manager to prepare market-by-market forecasts and analyze data to evaluate progress against goals.
• With CSO and the Field Sales Manager, help ensure daily, weekly, monthly, and quarterly reporting and key performance indicators are met.
• Build peer support and strong relationships with other leaders, including the SOM, HR, Field Service Manager, and Marketing Director.
• Attend Chamber of Commerce, Public School, and other social events with team members to strengthen relationships and grow opportunities with clients and prospects.
• Identify areas of opportunity and potential issues by working with the sales team and Sales Operation Manager before they arise.
• Maintain ongoing communication across sales, service, and administration departments, including HR and Marketing.
• Work with the Sales Operation Manager to analyze and recommend sales territory definitions.
• Understand and apply the Kyocera National Account program, including AEPA and GSA, as applicable.
• Partner with HR to lead recruiting, hiring, onboarding, training, and development of sales representatives.
• Provide regular sales meetings, sales pipeline reviews, and goal setting with the Sales Operation Manager.
• Support, coach, and enforce the sales team’s use of Compass CRM, the sales process, and strategy across all products and service offerings.

Requirements

• Bachelor’s degree preferred or applicable work experience.
• Excellent customer service skills.
• Strong verbal and written communication.
• Must be aggressive, hardworking, and organized.
• Self-starter, competitive, and goal driven.
• Successful industry experience.

Tools you’ll use

• Compass CRM

Training and development

• The Director will attend a minimum of one off-site sales management class within the first six months of the new position.
• Ongoing professional training will be provided through in-house sessions, webinars, and applicable off-site third-party training or technology conferences.
• Century Business Products will also request ongoing, self-directed training through reading, research, webinars, and other applicable media.

Compensation and reviews

See Offer Sheet

• Performance will be reviewed on a periodic basis.
• An annual performance review will cover historical performance, future planning, and strategy.