Wound Care Program Director - Business Development & Outreach (5+ years of experience)

The Wound Care Program Director leads educational initiatives, builds strategic community partnerships, and oversees non-provider staff to support a wound care and hyperbaric center, with cross-functional outreach to advance limb salvage services at a physician-led program in Austin, Texas.

Job Overview

The Wound Care Program Director collaborates with Wound Sync's administrative and physician executive teams, the center’s medical director, and the clinical nurse manager to ensure the center meets performance benchmarks and maintains resources for efficient operation. The role centers on executing broad educational and awareness strategies for the wound care and hyperbaric center, engaging community providers and ancillary organizations, and coordinating with hospital and clinical departments to promote comprehensive wound care services.

Responsibilities

• Compliance with center policies and regulatory requirements
• Communications and relationship building with internal teams and external partners
• Critical thinking and problem solving to support center operations

Duties

• Ensure adherence to the acuity-based scheduling template, daily clinic patient assignments, and staffing guidelines
• Serve as the liaison between Wound Sync and the community
• Manage all non-provider personnel within the center
• Develop an annual stakeholder education and informational plan
• Develop and maintain a community stakeholder relationship database and a systematic approach to identifying call cycles and new entrants
• Assist with content creation for educational and informational materials
• Present to community stakeholders the merits of the center
• Prepare informational packets for community stakeholder education
• Prepare monthly reports detailing educational initiatives

Education and Experience

• A bachelor’s degree in nursing or another health-related field is required; a master’s degree is preferred
• Experience developing community stakeholder assessments and education plans
• Clinical Director: 5 years (Required)
• Business development: 5 years (Required)

Knowledge, Skills, and Abilities

• Strong interpersonal, oral, and written communication skills
• Ability to multi-task and work in a fast-paced environment
• Customer service and follow-up capabilities
• Problem-solving and critical thinking skills
• Strong organization and time-management abilities
• Proficiency with Microsoft Office software

Schedule

• 8 hour shift
• Monday to Friday
• No weekends

Location and Work Arrangement

Location: Austin, Texas, onsite at the wound care and hyperbaric center. Work arrangement is in person.

Commute: Austin, TX 78704 is required.

Compensation

Annual salary: USD 75,000

Benefits

• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Technologies

• Microsoft Office

Travel

Willingness to travel: 50% (Preferred)