Business Development / Client Relationships – Class Action & Settlement Administration

This role supports business development and long-term client relationship growth for a boutique firm focused on class action settlement administration and legal notice programs. Based in New York, NY, the position is onsite and includes regional responsibilities to strengthen existing partnerships and expand the client base.

Role Overview

The Business Development / Client Relationships position centers on building and sustaining relationships with law firms, neutrals, and government agencies. You will act as a trusted advisor on notice programs, settlement administration, and due-process considerations while driving lead generation, proposal development, and pipeline reporting. The role also coordinates with marketing to support visibility efforts through thought leadership materials.

Key Responsibilities

• Build and expand relationships with law firms, neutrals, and government agencies.
• Serve as a trusted advisor on notice programs, settlement administration, and due-process considerations.
• Generate and qualify leads, develop referral sources, and grow Analytics’ client base.
• Prepare and negotiate proposals, budgets, and RFP responses.
• Lead business development initiatives and implement growth strategies.
• Work with marketing to create thought leadership materials and support visibility campaigns.
• Maintain accurate CRM records and provide pipeline reporting.
• Ensure excellent client service and focus on long-term relationship development.

Required Qualifications

• Bachelor’s Degree or equivalent experience.
• Minimum 5 years of experience working in claims and/or settlement administration, class action, legal, or a related field.
• Demonstrated success in relationship-building and business development.
• Excellent written and verbal communication skills.
• Strong work ethic and ability to manage multiple priorities.
• Proficiency in Salesforce (or similar CRM) and the Microsoft Office Suite.

Technologies

• Salesforce
• Microsoft Office Suite
• CRM

Location

New York, NY (onsite)

Compensation

USD 90,000 - 150,000 per year

Benefits

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance